What is the name of your state?
My state is Illinois. My father purchased a life insurance policy from Jackson National in Lansing, Michigan in 1989. I am his daughter, and he paid the premiums and made me the owner. We can't find a copy of the policy, which contains the terms and conditions, as well as beneficiaries. I called Jackson National and they sent me a form to complete, requesting a duplicate policy. I did that and now they have written back saying they don't have a duplicate policy of this whole life policy, because it was written before 1990. How can this be? Jackson National is a huge, longstanding profitable company. They say that the certificate of current coverage they sent me doesn't change any of the terms or conditions of the policy. So, they know the terms and conditions, but I don't. When my father passes, if I don't do the steps required to collect on the policy, they can deny payment. What can I do? I would appreciate any help you can provide! Thanks very much.
SharriWhat is the name of your state?
My state is Illinois. My father purchased a life insurance policy from Jackson National in Lansing, Michigan in 1989. I am his daughter, and he paid the premiums and made me the owner. We can't find a copy of the policy, which contains the terms and conditions, as well as beneficiaries. I called Jackson National and they sent me a form to complete, requesting a duplicate policy. I did that and now they have written back saying they don't have a duplicate policy of this whole life policy, because it was written before 1990. How can this be? Jackson National is a huge, longstanding profitable company. They say that the certificate of current coverage they sent me doesn't change any of the terms or conditions of the policy. So, they know the terms and conditions, but I don't. When my father passes, if I don't do the steps required to collect on the policy, they can deny payment. What can I do? I would appreciate any help you can provide! Thanks very much.
SharriWhat is the name of your state?