cbg
I'm a Northern Girl
Even though graded by computer, SOMETHING caused the result to change. It didn't happen spontaneously. Computers respond to human activity. Someone went in and did something to cause it to happen. The situation in your link, Red, is not the same situation as this.
I have no more way of knowing than the OP which result is correct, and I'm not suggesting that he not follow up. But I take issue with his premise that the law should force the company to accept his screenshot as valid regardless of the actual results.
I have no more way of knowing than the OP which result is correct, and I'm not suggesting that he not follow up. But I take issue with his premise that the law should force the company to accept his screenshot as valid regardless of the actual results.