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shack2001
Guest
i went to my doctor about a year ago and for some reason the doctor had to leave for the day and i was not seen, i paid my co payment as always, and sense it wasn't a real emergency to see him that day i agreed to come back another day and was told that i would have a co payment credit on my next visit, well i had an appointment on the sept/12 and remembered the credit so i didn't bring any money with me , but when i got there and was called they said i had to pay my co payment i reminded them that i had a copayment credit from a while back, she looked it up and said it was applied to a balance that i owed, i assured her that this was a mistake because i always paid my copay and the insurance took care of the rest,she checked and said that the balance was for my 22 year old daughter (she doesn't live with me) and because she used your address the money had placed on her balance, and sense it's been over a year they couldn't go into the compurter and change anything and if i didn't have a copay for today i couldn't see a doctor, so i was refused service. what are my lagal options?
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