What is the name of your state? California
My brother needed a co-singer for a cell phone. I agreed to co-sign and faxed over a copy of my id and gave them my SSN# over the phone I never signed the contract went to store or saw the terms of it. Since the store was 30 miles away. This summer I visited a T-mobile store about starting a new service with them when I went to pre-qualify I was told that I already had a contract with them and the account had gone to collections. After a lengthy conversation with customer service they told me that My brother had co-signed for the account for me not me for him. I ended up paying the bill and I thought it was over. Last month my brother gave me a letter from another collection agency. I called them and told them that this had already been settled. That’s when they told me that the service was through T-mobile and the cell phone’s and contract were through Mobile Solutions. They said the charges were for the phones and early termination fees since the phones were turned off before the 120 days were up. I asked for a copy of the contract. When I received it I noticed that my signature had been forged. I told T-mobile in the beginning that I never signed a contract with them but still had to pay. Not only was my signature forged but I was also named as the grantor on the account not a co-signer. The address listed was my brother’s address and phone number. I brought this to the attention of the General Manager and one of his flunkies called me. Her response to my claim was that it was hearsay and since the employee who set up the contract no longer works there that there is nothing they can do. Also gave me some malarkey about family tends to stick together on these kind of situations. I need Help, don’t know where to turn I made payment arrangements with the collection agency haven’t made a payment yet. I don’t want this affecting my credit as it is good. I also filed a complaint with the BBB and Consumers Affairs. I thought It was against the law to forge a signature let alone falsify
a contract.
My brother needed a co-singer for a cell phone. I agreed to co-sign and faxed over a copy of my id and gave them my SSN# over the phone I never signed the contract went to store or saw the terms of it. Since the store was 30 miles away. This summer I visited a T-mobile store about starting a new service with them when I went to pre-qualify I was told that I already had a contract with them and the account had gone to collections. After a lengthy conversation with customer service they told me that My brother had co-signed for the account for me not me for him. I ended up paying the bill and I thought it was over. Last month my brother gave me a letter from another collection agency. I called them and told them that this had already been settled. That’s when they told me that the service was through T-mobile and the cell phone’s and contract were through Mobile Solutions. They said the charges were for the phones and early termination fees since the phones were turned off before the 120 days were up. I asked for a copy of the contract. When I received it I noticed that my signature had been forged. I told T-mobile in the beginning that I never signed a contract with them but still had to pay. Not only was my signature forged but I was also named as the grantor on the account not a co-signer. The address listed was my brother’s address and phone number. I brought this to the attention of the General Manager and one of his flunkies called me. Her response to my claim was that it was hearsay and since the employee who set up the contract no longer works there that there is nothing they can do. Also gave me some malarkey about family tends to stick together on these kind of situations. I need Help, don’t know where to turn I made payment arrangements with the collection agency haven’t made a payment yet. I don’t want this affecting my credit as it is good. I also filed a complaint with the BBB and Consumers Affairs. I thought It was against the law to forge a signature let alone falsify
a contract.