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Found old DSHS debt on credit rpt-sent in dipute, got bill from collection agency

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Louiser

Junior Member
What is the name of your state? WASHINGTON STATE

I checked my Trans-Union report and found a debt from a collection agency/hand surgeon. I did not know what this was for so I sent in a dispute that it should not be there. Two weeks later I got a letter from the collection agency stating I have two accts with them, one for $40 and one for $996.00 with interest accrued of $21.30 and $470.55, respectively.
I have had the same mailing address for at least three and maybe up to five years, yet I had no contact from this place until now that I recall. The emergency/alternative number I have used for 15 years (brother) has not changed, nor has his address but nothing was sent there nor did they call to get another address if needed. I contacted the collection agency and was told they has a DSHS coupon but that DSHS had not paid and I was responsible for the bill. I explained that (as far as I know) when on DSHS, the patient is not responsible for bills if the provider accepts DSHS, whether or not they pay. She did not know if there was an actual denial, just that there had been no payment and that if they don't pay, I am responsible. I explained all I knew and asked for a copy of any files she had so I could research this since I had no records anymore, believing this was paid. I also asked her to make a note that this needed to be resolved and to hold off on further actions. Whether she agreed or not was not clear.

I called both providers and the $40 one said the date of service was 5.2000, they had no coupon, and it was for a hand brace. I said I am sure I would have paid a $40 bill had I known. She could offer no information. I explained to her I would try to get a coupon and see what I could do, and called the other provider. They have not contacted me although I contacted them a week ago, leaving a message with the billing office. I wrote a letter to the collection agency today to explain the situation in writing, to ask why they did not contact me and to please stop collection efforts of any kind including further adverse reporting and to stop interest accrual until this is sorted out.
My questions so far are as follows:
Am I responsible for a bill not billed for four years? If so, what about the interest since they did not contact me?
My credit report has been affected because, again, I was not billed. I think this should be taken off completely and the account brought to current status if I am responsible so I can pay it off as I would have had I known.
When on DSHS/welfare (I was in school at the time, folks) I understand the patient is not responsible for bills if the provider agrees to treat and or/accept DSHS whether DSHS pays or not, but of course, they must be billed. DSHS was no help since I could not get anyone who spoke english well enough to understand I need billing info from four years ago.
Anything else I can do for now?
 


Louiser

Junior Member
Found old DDSHS debt on credit report...

No. I was about 35, with a teenager in school.

I have talked to providers and the collection agency. The agency says that no matter what, if DSHS pays then I am responsible. No on is clear whether DSHS denied or did not respond. From what the agency said today, it 'sounds' like there was no response but she could not locate anything that outlined the provider following up with a re-billing or call to find out anything. I have asked for the file and it was sent. I tried to talk to DSHS today but can't get through. I cannot prove that they did not bill me but my response to bills has always been to make a payment plan if payment in full was not possible. Ignoring an account like this is very out of character (out of the question, really) as my many other accounts will attest. I have been paying on some of them for two years. Whether that means anything legally or not is unlikely but it is one of the only things I have to fall back on in the event of further action.

I wrote a letter to the collection agency today asking that they "refrain from collection action while I find out who is responsible for this account. I do not mind monthly statements but until this matter is resolved, please suspend interest accrual and any further reporting or adverse action against me. If I find this account is still owed, I expect the interest to be placed back to $0.00 and the negative report on my credit report to be removed, not to be reported if and until we make a payment plan that is not adhered to. This was not followed up when I was working and more able to pay, and I will not be able to make the substantial payments I would have been capable of back then. Now I am disabled and subsequently my income is reduced to disability but I will make an honest, consistent attempt to pay this if it is determined I owe th debt. I further expect that consistent adherence to a payment plan will foster a positive report at least as fast as a negative one would be likely to appear."
The rest of the letter outlined what I have already related to you in the original post.
 

bigun

Senior Member
Actually, you need to demand validation from the collection agency.
They are under no obligation to preform any of the things you demanded.
Make them prove the debt is actually owed and the amount is correct. It's never a good idea to admit the debt may be yours.
 

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