I own a franchise (education) and it was brought to my attention today that when my clients were sending me an email to my email ([email protected]), they were receiving an email back saying that the message failed to deliver. I tested it by sending an email from my personal account. Here is what I received:
Your message to <[email protected]> was automatically rejected:
Quota exceeded (mailbox for user is full)
It appears that every email sent to my work email is also forwarded to this email address which is a completely different organization (appears to be another franchise). Looking into it more, it is probably that the franchisor is connected to this other organization. There has been quite a bit of confidential information that has been sent to my work email and I am now finding out that the information could be in completely different hands. What course of action should I take?
I'm sorry to be vague, I don't want to expose anything. I hope the post makes sense. Any input would be much appreciated.
Your message to <[email protected]> was automatically rejected:
Quota exceeded (mailbox for user is full)
It appears that every email sent to my work email is also forwarded to this email address which is a completely different organization (appears to be another franchise). Looking into it more, it is probably that the franchisor is connected to this other organization. There has been quite a bit of confidential information that has been sent to my work email and I am now finding out that the information could be in completely different hands. What course of action should I take?
I'm sorry to be vague, I don't want to expose anything. I hope the post makes sense. Any input would be much appreciated.