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freight insurance claim question

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nobed

Junior Member
what are my obligations when receiving a claims benefit after getting resolution another way? I purchased a large item. it was sent to me via truck freight. The truck company damaged it. The retailer was unwilling, at first, to act on our behalf and instructed us to file an insurance claim with the truck company, which I did. Eventually,after much hassle and nearly a month of no action, the retailer agreed to exchange our product and did after we hauled the damaged one across three states and hauled the new product back. Then a bit later, the trucking company also paid the insurance claim. So what are my legal obligations in regard to this claim? I'm in Colorado and the Retailer is in California. Any help or advice is appreciated.
 


Zigner

Senior Member, Non-Attorney
Explain to the freight company that you have already received compensation from the retailer. Alternatively, you could forward the proceeds of the claim to the retailer.
 

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