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Having trouble filing a UI claim in Illinois

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What is the name of your state? Illinois

In Illinois, unemployment insurance (UI) is administered by the Illinois Department of Employment Security (IDES).

In theory, IDES allows applicants to apply for UI online, at the following website:


I logged into my account on the above website, filled out all the forms, hit the final submit button, and was told that there was an error with my request. The error was not specified.

I went through this cycle a few times.

Is anyone else on this forum having trouble with filing an online UI claim in Illinois?


Senior Member
I believe every state has been experiencing issues with their unemployment systems due to the overwhelming number of people applying for benefits.

Your Governor added additional employees to help with the claims but apparently glitches remain with logins, status updates, unreasonable denials, etc.

Keep trying. You might take some comfort in knowing you are not the only one who has experienced problems.


I'm a Northern Girl
There is also a massive national unemployment scam going on. Some states are being hit worse than others but all states are being hit as well. As a result of this many states have drastically slowed down approvals to make sure the claims are legit. I don't know offhand if Illinois is one of the states that's being hit hardest, but all states are affected to a certain extent.


Senior Member
I have to log into the employer side of multiple state UI systems every day and in all cases I've seen the same thing you are seeing. The system is simply overwhelmed.

I'd suggest you try late at night.

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