Let me see. If the last day you worked was 9/28, and you filed your claim that day, so you got fired on a Monday, right? Okay there is a day of work showing there in that first week, that day you were fired, which was Monday,28th Sept.
They would be interested in how much you made on Monday (on the first certification form, for the week of Sunday 9/27/09 through 10/04/09) The cert questions will be something like "Did you do any work for which you have been paid or will be paid?" If you answered this question "no" that is going to monkey up things, because if your last day of work was the 28th, the system assumes that you were paid something for the 28th. (Totally regardless of when you pay check was dated or when you got paid for it by the employer. The unemployment office always looks at earnings from Sunday through Saturday, even if you haven't been paid for them yet, or were paid out for the whole month in advance.
If you say your last day of work was Monday, it's hard for them to understand you did not get paid a dime for Monday. I don't really understand it either. Did you just go by and pick up your termination notice? If so, your last day of work should have been listed as Friday the 25th. It's the day you last did WORK for them for which you can expect pay, not necessarily the day they told you you were laid off. They will have to change your last date worked in the system to get it to believe you have no wages to report, so talk to your magic number person about this!)
Then there's the question of did you receive any holiday, severance or vacation pay? If you answered that one "yes" then the system will stop and try to check it or will just count those wages, so it will not be good for counting as a waiting week until they have resolved the severance and vacation pay question. If you did receive vacation pay,and it was for more than the weekly benefit amount, you'd not be able to count that week for your waiting week. Depending on the state policy on terminal vacation leave. Be sure and ask them about this! Some states do not count vacation pay as wages if you are not returning to work. Some do.
So if they paid out three days of sick and vacation, and closed out the month with them, the unemployment office is trying to say you were paid for the 28th 29th and 30th, which amount will probably be more in that specific week than your weekly benefit amount, which is why you are not getting to count that first week as a waiting week.
Remember this is regardless of what your check date was, or when you were paid for the work. If your company's pay periods run differently than Sunday-Saturday, which most do, you just have to figure it up at your hourly wage x # of hours worked from Sunday 27th to Sat 04th.
To attempt further clarification, if you worked Monday for 4 hours and were told you were terminated, you'd have to list those hours, gross, how much you made on your weekly certification form. The waiting week is the first full Sunday-Saturday week that you did not work, or that you worked some, but received gross wages or severance, or vacation, or sick days paid out less than your weekly benefit amount.
If it said did you get holiday or vacation pay or severance and you said yes and put an amount, that's possibly going to keep that week from counting as your waiting week, because I bet it's more than the weekly benefit amount. Remember, this is always gross wages, not net.
You'll need to clarify this, you've got the magic number, call the supervisor, sit down with your calendar and he will doubtless have his there and be looking at your claim. Maybe it will make more sense then. Good luck!