HELP-electric co-op issue

[jackibell]

returning from travel to a past due electric bill for $253.00-a service man came to disconnect service or collect payment. demanding cash for full amount, having three $100 bills and him having no change-i asked if i could pay $200 and be billed the remainder of $53.00 on the next bill. after calling his superior, he returned to say the total must be paid or service would be disconnected and my next bill would show a credit of $47.00. in the frustration i neglected to get a receipt and the next bill reflected only $200 and have been told that the service man denies collecting the $300 actually paid. i have tried to discuss this with the company management and they do not intend on taking any action to resolve this. please offer any advice on regulations/guidelines, etc. - thank you.

 

[JETX]

What you have is a simple, common case of your word against his. And without a receipt, you can't prove anything. Accept this as a life lesson.... ALWAYS get a receipt... especially when paying with cash!!