• FreeAdvice has a new Terms of Service and Privacy Policy, effective May 25, 2018.
    By continuing to use this site, you are consenting to our Terms of Service and use of cookies.

HELP Product Disparagement

Accident - Bankruptcy - Criminal Law / DUI - Business - Consumer - Employment - Family - Immigration - Real Estate - Tax - Traffic - Wills   Please click a topic or scroll down for more.

Feeny

Junior Member
What is the name of your state?What is the name of your state? Michigan

I created my own product line with my own brand name and found a website forum thread where members are just bashing me and my products becasue they are being made over seas. None of these members own or have owned my products so their comments are based off of no factual evidence. Here are just a few quotes from that thread:

I am so glad I read these posts,, I was going to order 2 of the ***** as I had emaild them for info and it all sounded good to me. After reading the previous posts, I "ain't" gonna bother.. Whew, and I was going to order tomorrow,, thanks guys, I truly appreciate the investigative work..


I have printed all the posts and am going to "post" them at the clubs I belong to for members to read. I am sure it will give Club members that don't use the internet a chance to see what **** are all about. I would suggest that some of you do the same as it is a good way to get to a lot of people that might otherwise have bought ***** Products.


I wonder if all of us that belong to other forums started a similar thread in them how fast could we put this guy out of business.
This is a very large site and being that I mostly do internet based sales, I'm sure its having or going to have an effect on my sales. What can I do?

Feeny
 


Feeny

Junior Member
Michigan
Now everyone on this particular forum is purposly trying to get that thread ranked as high as possible by posting links to my site so they can generate as much traffic as possible. The thread is now 6 pages long and receiving 1000's of views from people searching for our products on the internet and I'm sure its costing us business. They are also threatening to go to all the forums we sponser and post links back to their forum in hopes of us loosing business.

Arent the people that own the forum responsable for what gets posted there kinda like a magazine being responsable for whats being pulished in it?

Need some help and advice please


Feeny
 

Feeny

Junior Member
Why are you assuming I'm selling a crap product? What does that have to do with my question?

I'm sure you are well aware of those who assume just becasue a product is made in China, its crap and thats exactly whats going on here.. Does that make all of this OK? I would think not!


Feeny
 

You Are Guilty

Senior Member
Feeny said:
Why are you assuming I'm selling a crap product? What does that have to do with my question?

I'm sure you are well aware of those who assume just becasue a product is made in China, its crap and thats exactly whats going on here.. Does that make all of this OK? I would think not!


Feeny
I would imagine that if you were selling the "Rolex" of widets, that you probably wouldn't have people going out of their way to tell others how bad your widgets are. And you didn't answer my second question - why are they all so pissed? Are your widgets made by child laborers? Do they break after 5 minutes of use? Do they cause cancer? What's the deal?
 

Feeny

Junior Member
The members of this site claim someone from our HQ was spamming their site in order to promote our products which isnt true. This lead to an entire thread bashing of our products. I discovered it by doing a search on google for our products which I do occasionally just to see how we and our dealers are ranked.

No, we have very good products with minimal defects and actually gaining a good reputation for our quality but this thread is costing us business I'm sure. There are many members claiming our stuff is junk with no factual evidence what-so-ever. Cant something be done here?

Feeny
 

HomeGuru

Senior Member
Feeny said:
The members of this site claim someone from our HQ was spamming their site in order to promote our products which isnt true. This lead to an entire thread bashing of our products. I discovered it by doing a search on google for our products which I do occasionally just to see how we and our dealers are ranked.

No, we have very good products with minimal defects and actually gaining a good reputation for our quality but this thread is costing us business I'm sure. There are many members claiming our stuff is junk with no factual evidence what-so-ever. Cant something be done here?

Feeny

**A: post the link to your website product.
 

You Are Guilty

Senior Member
Feeny said:
The members of this site claim someone from our HQ was spamming their site in order to promote our products which isnt true. This lead to an entire thread bashing of our products. I discovered it by doing a search on google for our products which I do occasionally just to see how we and our dealers are ranked.

No, we have very good products with minimal defects and actually gaining a good reputation for our quality but this thread is costing us business I'm sure. There are many members claiming our stuff is junk with no factual evidence what-so-ever. Cant something be done here?

Feeny
Now we're getting somewhere. Unfortunately though, I doubt you're going to like the answer, so let's take it step by step.

At the outset, thanks to the First Amendment, there is absolute protection for people to express their opinions. So depending on how these posts are worded, if they constitute "opinions", you have no legal recourse.

On the other hand, if they are presented as actual facts, they could rise to the level of criminal or civil libel.

Criminal libel is defined thus:
750.370 Falsely and maliciously accusing another.
Sec. 370.
Falsely and maliciously accusing another of crime, etc.—Any person who shall falsely and maliciously, by word, writing, sign, or otherwise accuse, attribute, or impute to another the commission of any crime, felony or misdemeanor, or any infamous or degrading act, or impute or attribute to any female a want of chastity, shall be guilty of a misdemeanor.
However, the odds of a DA ever prosecuting this case over some internet posts are about as good as you sprouting a penis in the middle of your forehead tomorrow. So let's move on to civil libel.
600.2911 Action for libel or slander.
Sec. 2911.
(1) Words imputing a lack of chastity to any female or male are actionable in themselves and subject the person who uttered or published them to a civil action for the slander in the same manner as the uttering or publishing of words imputing the commission of a criminal offense.

(2)(a) Except as provided in subdivision (b), in actions based on libel or slander the plaintiff is entitled to recover only for the actual damages which he or she has suffered in respect to his or her property, business, trade, profession, occupation, or feelings.

(b) Exemplary and punitive damages shall not be recovered in actions for libel unless the plaintiff, before instituting his or her action, gives notice to the defendant to publish a retraction and allows a reasonable time to do so, and proof of the publication or correction shall be admissible in evidence under a denial on the question of the good faith of the defendant, and in mitigation and reduction of exemplary or punitive damages. For libel based on a radio or television broadcast, the retraction shall be made in the same manner and at the same time of the day as the original libel; for libel based on a publication, the retraction shall be published in the same size type, in the same editions and as far as practicable, in substantially the same position as the original libel; and for other libel, the retraction shall be published or communicated in substantially the same manner as the original libel.

(3) If the defendant in any action for slander or libel gives notice in a justification that the words spoken or published were true, this notice shall not be of itself proof of the malice charged in the complaint though not sustained by the evidence. In an action for slander or for publishing or broadcasting a libel even though the defendant has pleaded or attempted to prove a justification he or she may prove mitigating circumstances including the sources of his or her information and the ground for his or her belief. Damages shall not be awarded in a libel action for the publication or broadcast of a fair and true report of matters of public record, a public and official proceeding, or of a governmental notice, announcement, written or recorded report or record generally available to the public, or act or action of a public body, or for a heading of the report which is a fair and true headnote of the report. This privilege shall not apply to a libel which is contained in a matter added by a person concerned in the publication or contained in the report of anything said or done at the time and place of the public and official proceeding or governmental notice, announcement, written or recorded report or record generally available to the public, or act or action of a public body, which was not a part of the public and official proceeding or governmental notice, announcement, written or recorded report or record generally available to the public, or act or action of a public body.

(4) A person against whom a judgment is recovered for damages arising out of the authorship or publication of a libel is entitled to recover contribution in a civil action from all persons who were originally jointly liable for the libel with the defendant or defendants, whether joined as defendants or not, to the same extent as and with the same effect that joint sureties are liable to contribute to each other in cases where they are sureties on the same contract. If the libel has been published in a newspaper, magazine, or other periodical publication or by a radio or television broadcast, the servants and agents of the publisher or proprietor of the periodical or radio or television station or network, and the news agents and other persons who have been connected with the libel only by selling or distributing the publication containing the libel and who have not acted maliciously in selling or publishing the libel, shall not be required to contribute and shall not be taken into account in determining the amount that any joint tort feasor is required to contribute under the provisions of this section. If the author of the libel acted maliciously in composing or securing the printing or the publication of the libel and the printer, publisher, or distributor of the libel acted in good faith and without malice in printing and publishing the libel, the author of the libel is liable in a civil action to that printer, publisher, or distributor for the entire amount of the damages which are recovered against and paid by that printer, publisher, or distributor.

(5) In actions brought for the recovery of damages for libel in this state, it is competent for the defendant or defendants in the action to show in evidence upon the trial of the action that the plaintiff in the action has previously recovered a judgment for damages in an action for libel to the same or substantially the same purport or effect as the libel for the recovery of damages for which the action has been brought, or that the plaintiff in the action has previously brought an action for the libel or has received or agreed to receive compensation for the libel.

(6) An action for libel or slander shall not be brought based upon a communication involving public officials or public figures unless the claim is sustained by clear and convincing proof that the defamatory falsehood was published with knowledge that it was false or with reckless disregard of whether or not it was false.

(7) An action for libel or slander shall not be brought based upon a communication involving a private individual unless the defamatory falsehood concerns the private individual and was published negligently. Recovery under this provision shall be limited to economic damages including attorney fees.

(8) As used in this section, “libel” includes defamation by a radio or television broadcast.
Now, this isn't law school and I'm not explaining all that, but you can see that it's very difficult to make out a viable libel case.

Just for giggles, let's assume you made it this far and are ready to sue. You then have to 1) ascertain the real identity of everyone who posted a libelous message (can you say, expensive?), 2) sue each person in their state of residence (can you say, really expensive?), 3) litigate each case individually, and assuming you win, 4) hope that the person you sued has money to pay you, then 5) actually collect that money.

So, unless you want to buy your lawyer a new car, build him a new inground pool and send his kids to Europe for the summer, this is probably not something you should pursue.

(Of course, you could always just post a rebuttal on the message board. At least that's free.)
 

Feeny

Junior Member
HomeGuru said:
**A: post the link to your website product.

I cant do that here in fear of it showing up in the search engines and everyone seeing what I'm whinning about.

Hmm, doesnt sound to promising to pursue this cuz I would rather send me to Europe and buy myself a pool first :D

What about the website itself and the owner. Can I leagally tell them I may pursue a lawsuit if they dont lock or delete the thread? I found that one of the moderators actually has been manipulating posts he made by deleting and/or modifying what he said about us. I guess he knew he was going a little over board but it did help start the entire product bashing in the first place.

Dang, I was hoping this would be an open and shut case and an attorney would want to jump all over this.

Feeny
 

HomeGuru

Senior Member
Feeny said:
I cant do that here in fear of it showing up in the search engines and everyone seeing what I'm whinning about.


**A: Ok then, thanks for whinning, i mean writing.
***********
Hmm, doesnt sound to promising to pursue this cuz I would rather send me to Europe and buy myself a pool first :D

What about the website itself and the owner. Can I leagally tell them I may pursue a lawsuit if they dont lock or delete the thread? I found that one of the moderators actually has been manipulating posts he made by deleting and/or modifying what he said about us. I guess he knew he was going a little over board but it did help start the entire product bashing in the first place.

Dang, I was hoping this would be an open and shut case and an attorney would want to jump all over this.

Feeny
**A: you are asking for legal advice yet refuse to provide us facts so that we may have some evidence and insight to be able to help you.
Good luck to you. You're going to need it.
 

Feeny

Junior Member
HomeGuru said:
**A: you are asking for legal advice yet refuse to provide us facts so that we may have some evidence and insight to be able to help you.
Good luck to you. You're going to need it.

When I signed up to this forum I provided a email address so if you want to email me, I will provide a link to the thread. I cant do it on this forum without it getting spidered by the search engines, that would be foolish on my part.

Feeny
 

HomeGuru

Senior Member
Feeny said:
When I signed up to this forum I provided a email address so if you want to email me, I will provide a link to the thread. I cant do it on this forum without it getting spidered by the search engines, that would be foolish on my part.

Feeny

**A: I DO NOT do email.
 

Feeny

Junior Member
Does this site have the capabilities to do private messages? If not, I guess were done, right?

Feeny
 

HomeGuru

Senior Member
Feeny said:
Does this site have the capabilities to do private messages?

**A: yes, but I do not do PM.
*******
If not, I guess were done, right?

**A: yes, you're the turkey, here's the fork.
 

Shay-Pari'e

Senior Member
Look, if you are not using the same screen name on both sites, nothing will get linked. If you are, then your name is linked to both anyway's.
 

Find the Right Lawyer for Your Legal Issue!

Fast, Free, and Confidential
data-ad-format="auto">
Top