This is somewhat complicated, so I'm going to try and be as succinct as possible. My wife and I moved to a new state about 6 months ago, and had put our previous home on the market about three months before we moved. Well the house did not sell, and there was some extremely cold weather, and the pipes froze and burst inside the house, causing "extensive" water damage to both the upstairs and downstairs. I had continued to pay the premiums and the mortgage in spite of the financial difficulty that this caused my family, believing that the house would be covered. However, I failed to change our address and notify the insurance company that we had moved and that the home was now vacant. When I found out about the damage from my former neighbor, I notified the insurance co. of the claim, and was told that this company does not cover vacant houses. The adjustor told me that the claim was being denied because the heat had not been turned on, and that this was a "failure to maintain the property". Also the listing with the real estate company expired, and I was not notified by my agent even though she says she did leave a voice mail message (that i have no recollection of ever receiving.) So, the adjustor told me that even though our claim has been denied, our mortgage company now has the right to file a claim. My questions are, how is all of this going to affect me and my family, and will the insurance company file a claim, and how will that affect me and my family?