What is the name of your state? California
My hospital has a policy of playing over the loud speaker, to all area, the Brahms Lullaby when a baby is born. This is a large community hospital that treats infertility patients and has a support group for those patients. One of these patients was very distraught hearing the lullaby pre-op. She had a miscarriage and was already devastated. After talking to other patients who were also upset hearing it, she inquired to the Director of Women's Services if they could play the lullaby only in the maternity ward. The Director responded that she did a survey throughout the hospital, and no one minds. And that the engineers can't figure out a solution. Her idea is to suspend the lullaby while someone is having a procedure. This will not work, since the support group has asked for it to be suspended for 1 hour while they meet, and it is still played. Question: Is there a way to legally stop them from causing undue emotional stress to any and all patients who are adversely affected by it? Please advise. Thank you!
My hospital has a policy of playing over the loud speaker, to all area, the Brahms Lullaby when a baby is born. This is a large community hospital that treats infertility patients and has a support group for those patients. One of these patients was very distraught hearing the lullaby pre-op. She had a miscarriage and was already devastated. After talking to other patients who were also upset hearing it, she inquired to the Director of Women's Services if they could play the lullaby only in the maternity ward. The Director responded that she did a survey throughout the hospital, and no one minds. And that the engineers can't figure out a solution. Her idea is to suspend the lullaby while someone is having a procedure. This will not work, since the support group has asked for it to be suspended for 1 hour while they meet, and it is still played. Question: Is there a way to legally stop them from causing undue emotional stress to any and all patients who are adversely affected by it? Please advise. Thank you!