My Daughter is a restaurant manager for a large hotel chain in Atlanta, Georgia. As a manager, from time to time, she has to deal with insubordination from her employees when it arises. On the few occasions when she has had to discipline someone (and this is stringently done in accordance with corporate policy), the disciplined employee becomes verbally abusive and physically threatening to her. On one occasion, after being written-up, a male employee had to be physically restrained by security and escorted off the property. On a second occasion, a second male employee approached my daughter in a physically threatening manner and stood inches away from her while he brow-beat her in front of other associates. When she reports this to her supervisor and to human resources, they always sweep the threatening behavior under the rug and imply that the escalating tension and confrontation is due to some failure on my Daughter's part. Unbelievably, management suggests that the disciplined employee’s abusive and menacing behavior toward her is actually her own fault. Unfortunately, race has become an issue. No one ever wants to confront race issues and implement discrimination prohibitions when the claim is reversed from its usual application. My Daughter is Caucasian and 90% of her employees are African American. When she has to discipline an employee of a different race, the employee in question almost always charges racism. This is done in an attempt to escape accountability for their actions. Her management team continually side-steps the real problem (hostile work environment) and is unresponsive to truthful accounts of situations because they are extremely apprehensive about an erroneous interpretation that they might be taking racial sides against the disciplined employee.
I am truly concerned with my daughter’s safety!
Because her supervisors have taken a cavalier attitude toward the subject of a hostile workplace environment and possible workplace violence, I have counseled her to move to another hotel within the corporate organization. It is regrettable that she is being forced to continue to endure this abuse and to relocate because of the stubborn and frightened inaction of her management team.
Is there anything we can do to compel her employer to deal with the real issue of the great potential for workplace violence against my Daughter?
I am truly concerned with my daughter’s safety!
Because her supervisors have taken a cavalier attitude toward the subject of a hostile workplace environment and possible workplace violence, I have counseled her to move to another hotel within the corporate organization. It is regrettable that she is being forced to continue to endure this abuse and to relocate because of the stubborn and frightened inaction of her management team.
Is there anything we can do to compel her employer to deal with the real issue of the great potential for workplace violence against my Daughter?