I live in Illinois.
I am hoping someone can help me with this.
- I received a collections notice of the amount of $217.44 from Transworld Systems Inc. (collections company) - for a previous FedEx invoice (original creditor) that I did not pay. Long story short, I never got the invoice they claimed they sent me back in February.
-After I called Fedex, I realized this is a legitmate invoice and I need to pay it. But the Fedex invoice amount is $190
- I called several times and asked diferent representatives who do I need to pay - for example, did they forfeit my debt over to the collections company? But the representatives were confused and did not know the answer. They just said that they see an open invoice in their system and can collect the payment of $190. I asked them about the additional amount that the collections agency is charging, and they were confused about this and did not see this amount.
- I was going to call Transworld Systems but from what I read online, people says that you should never call collections. I'm confused on if I pay Fedex directly, will this remove the total amount from Transworld systems and will the debt be resolved?
- Also, I do not mind paying the $217.44 if I have to. My concern is more about my credit report.
- I have two questions -
(1) I'm not sure if I should pay the original creditor or collections since I do not know if the original creditor forfeited the debt?
(2) And how should I get this removed from my credit report?
Thanks in advance for all the help!
I am hoping someone can help me with this.
- I received a collections notice of the amount of $217.44 from Transworld Systems Inc. (collections company) - for a previous FedEx invoice (original creditor) that I did not pay. Long story short, I never got the invoice they claimed they sent me back in February.
-After I called Fedex, I realized this is a legitmate invoice and I need to pay it. But the Fedex invoice amount is $190
- I called several times and asked diferent representatives who do I need to pay - for example, did they forfeit my debt over to the collections company? But the representatives were confused and did not know the answer. They just said that they see an open invoice in their system and can collect the payment of $190. I asked them about the additional amount that the collections agency is charging, and they were confused about this and did not see this amount.
- I was going to call Transworld Systems but from what I read online, people says that you should never call collections. I'm confused on if I pay Fedex directly, will this remove the total amount from Transworld systems and will the debt be resolved?
- Also, I do not mind paying the $217.44 if I have to. My concern is more about my credit report.
- I have two questions -
(1) I'm not sure if I should pay the original creditor or collections since I do not know if the original creditor forfeited the debt?
(2) And how should I get this removed from my credit report?
Thanks in advance for all the help!