How to terminate a subscription to US company when no communication

[margd1]

Los Angeles
Can you help please? I am in Aust and purchased a business subscription from a US company based in Los Angeles.The first month of the subscription was a free trial but credit card details were a condition of the trial. It is 1 week since then and I want to terminate my subscription. I have emailed the termination but have not received any reply to confirm. All emails to customer service have been ignored, I cannot contact anyone. There is a phone number on the site but the companies terms and conditions say that payments will continue to be deducted until the company receives a written termination, and they demand 1 month's notice of that terminantion. How can I legally stop my subscription please? The terms state that simply stopping the payment from the credit card via the bank is not a termination - payments will still be due until the subscription is terminated.
The subscription is around $100US per month so I'd like to stop it ASAP, any help would be fantastic.

 

[adjusterjack]

You can only cancel per the terms of your contract.

I suggest you go to the CA Secretary of State's website and look up the corporate HQ and its officers and send a LETTER, certified return receipt, to the executive office. Then attach a scanned copy to your next email.

It's not going to happen ASAP.

Next time you think about signing up for a monthly automatic hit on your credit card, make damned sure that you want it because these things tend to get stuck to you.

 

[margd1]

Terminating subscription to US company

Thank you for the reply, it's really helpful.

I know I look an idiot for leaving credit card info but the company had great reviews and the program seemed reputable.