JasonS2020
New member
Hello everyone,
I took my car back to the dealership I bought it from for an issue, my car is still under the extended warranty that I bought when purchasing my car. They fixed it and I got the report showing an extra charge related to a damage to my rim that never existed when they picked up my car. I asked for proof and they sent a picture that clearly didn't belong to my car. The guy that I was in contact with told me in a text message that he took the picture himself on the day that my car arrived at their location but when I told him that the details of the picture is different from my car, his next text to me was 4 days later when he told me that he no longer works for that dealership.
After many many follow ups they told me that they made a mistake with my claim and will fix the error with the warranty company. I know they made a false claim on my behalf for a damage that never existed. they submitted a claim with false evidence and got the money for themselves. when I found out, they just told me that they will fix the claim.
They never even apologized.
I know this is a insurance fraud and this might be happening to many other customers but I don't know what I can do about it.
any advice/insight would be greatly appreciated.
I took my car back to the dealership I bought it from for an issue, my car is still under the extended warranty that I bought when purchasing my car. They fixed it and I got the report showing an extra charge related to a damage to my rim that never existed when they picked up my car. I asked for proof and they sent a picture that clearly didn't belong to my car. The guy that I was in contact with told me in a text message that he took the picture himself on the day that my car arrived at their location but when I told him that the details of the picture is different from my car, his next text to me was 4 days later when he told me that he no longer works for that dealership.
After many many follow ups they told me that they made a mistake with my claim and will fix the error with the warranty company. I know they made a false claim on my behalf for a damage that never existed. they submitted a claim with false evidence and got the money for themselves. when I found out, they just told me that they will fix the claim.
They never even apologized.
I know this is a insurance fraud and this might be happening to many other customers but I don't know what I can do about it.
any advice/insight would be greatly appreciated.