I gave them photos of the hole (which was about knee deep. It was slightly smaller than my foot but big enough for it to fall through. It bent my foot in an unnatural ,position and hurt like hell) photos of my leg with a deep cut, x-rays showing the broken screw, medical bills and reports. I am a veteran and the first and second visits were to the ER at the local hospital. The last one is at the VA Hospital ortho dept. I'm not sure if they will charge me. The orth doctor there told me my foot looks okay but now the three remaining screws will have to do the work of the original four and that places more stress on them. The x-rays show a clean break in the screw. They advised me not to do any "high-impact" activities such as sports and jogging. I used to walk my dogs every day, now I walk once a month and have to limit the distances. Due to inactivity, I've gained around 30-40 lbs. It's quite depressing. The doctors also told me that trying to remove the screws will damage my foot bones and that they advise not to do it...for now. It may have to later. I was given a special brace to wear indoors at all times. It supports the arch and decreases the pressure. My special shoes from VA Prosthetics will arrive in about a month.