M
michae3910
Guest
I live in the state of Texas
The following relates to the finance of two new motorcycles purchased in February 1996.
I financed the amount of the loan ($8000)for both motorcycles with a company known as AVCO. I made all payments on time or early until April 1999 when I paid off the remaining balance of $1808.51. I have in my possession, a statement from the company indicating the loan as paid in full. Shortly thereafter, I had a buyer and desired to sell these two motorcycles however, I did not yet have the motor vehicle titles sent to me from the lender yet. I decided to contact the firm and find out when I could expect the titles so that I could sell the vehicles.
In April 1999, I called and spoke with "Dennis" who assured me that although things were a bit mixed up due to the merger, the situation would be resolved in a few weeks and I could expect my titles within a few weeks.
On 7/7/99 I called and spoke with "Eric" who was rude, obstinate and unhelpful.
On 7/7/99 I called back and asked for Eric's supervisor. I was transferred to a lady named Chevelle who informed me that in the course of the merger of the two companies, a lot of vehicle titles were lost however, if I provided her with the make, model, year and VIN of the vehicles, she would send me a release of lien for the vehicles and that The Associates would reimburse me the cost to obtain replacement titles. I provided her with the requested information via fax that afternoon.
On 7/16/99 I called Chevelle back to check on the process and she assured me that all was in order and that I would receive the release of lien for both vehicles shortly.
On 9/2/99, having not received my titles or release of lien, I called back and spoke with Greg Fedler who advised me that Chevelle was no longer with the firm however, he said that if I would fax the same information to him, he would promptly resolve the matter. That afternoon I fax the information to him.
On 11/23/99, having received nothing from Greg, I called back and spoke with Dennis in Corporate Relations. He advised me that he would look into the matter and get back to me.
Since November of 1999, I have made several other attempts to remedy this situation to no avail. Although I do not have my subsequent attempts documented as well as those above, I made every reasonable effort to obtain title of ownership to my property.
It is now the better part of two years since I paid the loan and have yet to receive the titles or release of liens to my property.
On October 25, 2000 I mailed a cetified letter detailing the situation as described above to the Associates and further detailing that my loan was paid early, payments were never late, full coverage insurance was maintained on both vehicles to protect both their and my interest in the property. I further stated that I have been reasonable and patient in my efforts to provide their firm with all necessary and requested documentation in order to complete this transaction however, The Associates appears unwilling to provide me with either the titles of ownership of a release of lien for both vehicles. I have been prepared to sell this property for over a year now and have had numerous buyers come and go since I cannot sell the vehicles legally without a valid title indicating that I am the lawful owner of the property and am within my rights to transfer the property to another individual.
My certified letter also included, yet again, the Year, Make, Model and VIN of both vehicles in hopes that I could obtain a release of lien.
I provided my mailing address and three telephone numbers at which I could be reached any time night or day.
I concluded the letter with the statement:
"Your immeidate attention to this matter would be appreciated. I would much prefer to resolve this situation whith this letter however, if you have not contacted me and provided me with either the titles to the above described vehicles or a release of lien in order that I may secure the titles on my own by 11/30/00, I will indeed seek legal remedy".
My letter is dated October 25, 2000
The Certified Receipt is postmarked October 30
I have not had any response to my letter whatsoever from The Associates. It is now 12/29/00 and we are only a few months away from the two year mark since I paid this loan in full. I feel that I have been denied my legal rights to this property and even though I have been patient and reasonable with the firm who owned this loan that they have not fulfilled their obligations to me nor have they acted in good faith.
What are my rights?
Can I seek damages?
At this point, I feel that they own the motorcycles since they have refused for nearly two years to provide me with lawful evidence of my ownership thereby denying me the opportunity ti liquidate the vehicles.
Please Help!
The following relates to the finance of two new motorcycles purchased in February 1996.
I financed the amount of the loan ($8000)for both motorcycles with a company known as AVCO. I made all payments on time or early until April 1999 when I paid off the remaining balance of $1808.51. I have in my possession, a statement from the company indicating the loan as paid in full. Shortly thereafter, I had a buyer and desired to sell these two motorcycles however, I did not yet have the motor vehicle titles sent to me from the lender yet. I decided to contact the firm and find out when I could expect the titles so that I could sell the vehicles.
In April 1999, I called and spoke with "Dennis" who assured me that although things were a bit mixed up due to the merger, the situation would be resolved in a few weeks and I could expect my titles within a few weeks.
On 7/7/99 I called and spoke with "Eric" who was rude, obstinate and unhelpful.
On 7/7/99 I called back and asked for Eric's supervisor. I was transferred to a lady named Chevelle who informed me that in the course of the merger of the two companies, a lot of vehicle titles were lost however, if I provided her with the make, model, year and VIN of the vehicles, she would send me a release of lien for the vehicles and that The Associates would reimburse me the cost to obtain replacement titles. I provided her with the requested information via fax that afternoon.
On 7/16/99 I called Chevelle back to check on the process and she assured me that all was in order and that I would receive the release of lien for both vehicles shortly.
On 9/2/99, having not received my titles or release of lien, I called back and spoke with Greg Fedler who advised me that Chevelle was no longer with the firm however, he said that if I would fax the same information to him, he would promptly resolve the matter. That afternoon I fax the information to him.
On 11/23/99, having received nothing from Greg, I called back and spoke with Dennis in Corporate Relations. He advised me that he would look into the matter and get back to me.
Since November of 1999, I have made several other attempts to remedy this situation to no avail. Although I do not have my subsequent attempts documented as well as those above, I made every reasonable effort to obtain title of ownership to my property.
It is now the better part of two years since I paid the loan and have yet to receive the titles or release of liens to my property.
On October 25, 2000 I mailed a cetified letter detailing the situation as described above to the Associates and further detailing that my loan was paid early, payments were never late, full coverage insurance was maintained on both vehicles to protect both their and my interest in the property. I further stated that I have been reasonable and patient in my efforts to provide their firm with all necessary and requested documentation in order to complete this transaction however, The Associates appears unwilling to provide me with either the titles of ownership of a release of lien for both vehicles. I have been prepared to sell this property for over a year now and have had numerous buyers come and go since I cannot sell the vehicles legally without a valid title indicating that I am the lawful owner of the property and am within my rights to transfer the property to another individual.
My certified letter also included, yet again, the Year, Make, Model and VIN of both vehicles in hopes that I could obtain a release of lien.
I provided my mailing address and three telephone numbers at which I could be reached any time night or day.
I concluded the letter with the statement:
"Your immeidate attention to this matter would be appreciated. I would much prefer to resolve this situation whith this letter however, if you have not contacted me and provided me with either the titles to the above described vehicles or a release of lien in order that I may secure the titles on my own by 11/30/00, I will indeed seek legal remedy".
My letter is dated October 25, 2000
The Certified Receipt is postmarked October 30
I have not had any response to my letter whatsoever from The Associates. It is now 12/29/00 and we are only a few months away from the two year mark since I paid this loan in full. I feel that I have been denied my legal rights to this property and even though I have been patient and reasonable with the firm who owned this loan that they have not fulfilled their obligations to me nor have they acted in good faith.
What are my rights?
Can I seek damages?
At this point, I feel that they own the motorcycles since they have refused for nearly two years to provide me with lawful evidence of my ownership thereby denying me the opportunity ti liquidate the vehicles.
Please Help!