Tired of it
Junior Member
Louisiana
This pertains to a policy by a very large discount retail store, one we all know. They have a company policy to check everyones receipts at the exit door for everything not in a bag. I find this policy insulting and blatantly accuse me of shoplifting, as there is no other logical reason for them to do this. Whatever happened to innocent until proven guilty? When I question the managers, they say that the know this is inconvenient, they're not accusing me of shoplifting, and so on. I ask what would happen to me if I refused to show my receipt to the door ****s and kept walking. They said nothing would happen to me. So every time, I end up arguing with them as to why they're accusing me of stealing, they call the manager, he/she apologizes, and I walk out. Total harassment and I find it insulting. My question to them, which they cannot answer, is this "If your policy is to require the customer show a receipt for everything not in a bag, then why don't your checkout clerks PUT everything in a bag? For the large items, GET BIGGER BAGS. And, the policy is totally random anyway. While I argue with them, dozens of people walk out without showing anything.
Don't they have to have probable cause?
It's ridiculous. Who would try to steal a family size pack of toilet paper? More likely, someone would steal a watch, jewelry or something similar that they could hide in their pocket, or....slip into a bag and walk out undetected.
Is this policy legal, and what can I do about it? Can I just keep refusing to show my receipt unless they're going to formally charge me with shoplifting? Then what can I do when I prove I did not steal. Can I sue them? Seems to me this boils down to this: Either they accuse me formally of shoplifting and I'll then show that they were wrong, or....they let me walk out of the door without a hassle each time.
Big deal over nothing? Maybe to some, but to me it's not. What can I do when this happens again? Thanks
This pertains to a policy by a very large discount retail store, one we all know. They have a company policy to check everyones receipts at the exit door for everything not in a bag. I find this policy insulting and blatantly accuse me of shoplifting, as there is no other logical reason for them to do this. Whatever happened to innocent until proven guilty? When I question the managers, they say that the know this is inconvenient, they're not accusing me of shoplifting, and so on. I ask what would happen to me if I refused to show my receipt to the door ****s and kept walking. They said nothing would happen to me. So every time, I end up arguing with them as to why they're accusing me of stealing, they call the manager, he/she apologizes, and I walk out. Total harassment and I find it insulting. My question to them, which they cannot answer, is this "If your policy is to require the customer show a receipt for everything not in a bag, then why don't your checkout clerks PUT everything in a bag? For the large items, GET BIGGER BAGS. And, the policy is totally random anyway. While I argue with them, dozens of people walk out without showing anything.
Don't they have to have probable cause?
It's ridiculous. Who would try to steal a family size pack of toilet paper? More likely, someone would steal a watch, jewelry or something similar that they could hide in their pocket, or....slip into a bag and walk out undetected.
Is this policy legal, and what can I do about it? Can I just keep refusing to show my receipt unless they're going to formally charge me with shoplifting? Then what can I do when I prove I did not steal. Can I sue them? Seems to me this boils down to this: Either they accuse me formally of shoplifting and I'll then show that they were wrong, or....they let me walk out of the door without a hassle each time.
Big deal over nothing? Maybe to some, but to me it's not. What can I do when this happens again? Thanks
