Insurance Deductible - Water Company Liable?

[moreadvice]

What is the name of your state? Texas

I have a water supply pipe to one of my bathroom sinks that was blown out of its fastener because the water company had problems with their pump which creates the pressure. I was told by them that the water pressure had reached over 120 psi on the day my problem occurred. The pressure even caused their own system to fail.

Are they liable?

Since I had to pay an insurance deductible for restoration, can I recover the deductible amount from them? If so, how should I go about asking them?

 

[ENASNI]

Since I had to pay an insurance deductible for restoration, can I recover the deductible amount from them? If so, how should I go about asking them?

hmmm... there is the telephone, there is snail mail, there is your insurance agent. (they might want to know about this anyway) Ummm.... there is your car if the company is close.


Good Luck

 

[moreadvice]

Insurance Deductible - Water Company Liable

I kinda figured how to go about contacting them. What is the best way to approach the topic such that I get what I want?

Are they legally liable? If I pursue this, are there codes, laws, statutes, whatever that I can refer to in order to support my case?

 

[efflandt]

While city water pressure might typically be between 20 and 80 psi, most fittings would be rated for at least 125 psi, if not higher. Your water heater probably has a 150 psi relief valve. If that did not blow water, maybe the fitting on your sink was not properly secured. I know of some communities that have 125 psi all the time (hilly).

Did something actually rupture (break), or did a tube just slip out of a compression fitting?

 

[moreadvice]

A tube slipped out of a compression fitting. This tube/compression fitting had been ok for the last ~20 or more years.