G
goodgirl
Guest
I live in Florida. My mom was stopped at a four way stop sign. When she preceeded to go thru the stop sign, another person from the left RAN thru the stop sign and hit her. The police came and filled out the police report. Unbeknown to my mom, she had a witness who told the police that the other guy ran the stop sign and hit my mom. The police took all information and even made a complete draw-out of the accident and how it happened. It was clear as day that the other guy was at fault and even the cops said he was. A day after the wreck, a collision company called up my mom and said that the other mans insurance company which was (Geico Insurance) was going to fix her car and give her a rental and everything would be paid by Geico Insurance. She agreed, only to find out later that she had to pay for the rental and the cost of having her car fixed out of her own pocket. After she paid, Geico Insurance refused to reimburse her because the other guy told the insurance company it was not his fault. Now Geico refuses to pay and I need to know what recourse actions can I take to get this taken care of for my mom. I can't believe that the insurance company sees clear as day the complete draw-out of the police report clearly showing the other guy at fault and they refuse to pay. How can this be?? Any help would greatly be appreciated. Thanks!