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T

thebaseball2001

Guest
What is the name of your state? North Carolina

Hello,

I received my local phone bill the other day and as opposed to the normal $36.00 I pay each month, it was upwards of $1500.00. When I looked at the bill, I noticed a local long distance number that had been dialed several times and come to find out, it was and access number being used to sign me on to AOL. Thing is, it was not an access number I had chose, it was not showing on the computer as my access number. I called the phone company, and they were not willing to subtract the charges and they told me it was an issue with AOL. AOL told me that they were not responsible for an access number that I had chose, evn thoguh I told them I did not choose it. I leave my internut running most of the time, and this is why it logged such high charges. Is there anything that I can do legally to get out of this bind, there is no way I can afford to pay a $1500.00 local phone bill.

Thanks,
Baseball:confused:
 


JETX

Senior Member
Regretably, your problem is not completely uncommon. However, you are responsible for the costs incurred in setting up your AOL account (and they provide a disclaimer stating such).

There is a class action lawsuit that covers the problems you raised (Miles v. America Online, Inc., 202 F.R.D. 297 (M.D. Fla. 2001)).
Go to:
http://www.classactionamerica.com/cases/case.asp?cid=1053

Here are some other sites that discuss this issue:
http://www.webnovice.com/ld-charges.htm
http://www.atmc.net/bill/internetbill.htm
 

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