B
barber
Guest
toronto, ontario
My husband and I recently had our hardwood floors refinished. The whole experience was stressful and aggravating. The owner of the company lied to us every step of the way, then would admit to it. It took twice as long to finish as promised and the end result is not professional looking, in one room the wood is completely damaged. I am pretty sure I have a case. Other profesionals have said it would have to be completely re-done to fix it. Even the owner's workers admitted to that and said it was not done properly. I have pictures, quotes, new estimates to fix it - my question is - if I win, how do we get the money? Is it up to us to collect? This man does not have much money and lied to our faces every day for 2 weeks, I doubt he would be apt to paying us. Is it worth it?
My husband and I recently had our hardwood floors refinished. The whole experience was stressful and aggravating. The owner of the company lied to us every step of the way, then would admit to it. It took twice as long to finish as promised and the end result is not professional looking, in one room the wood is completely damaged. I am pretty sure I have a case. Other profesionals have said it would have to be completely re-done to fix it. Even the owner's workers admitted to that and said it was not done properly. I have pictures, quotes, new estimates to fix it - my question is - if I win, how do we get the money? Is it up to us to collect? This man does not have much money and lied to our faces every day for 2 weeks, I doubt he would be apt to paying us. Is it worth it?