Is this a breach of contract from AT&T?

[sivy]

What is the name of your state (only U.S. law)? Illinois

If AT&T offered me one service, took my deposit, and cannot deliver on what was agreed upon, can I sue them?

AT&T called me to begin with, and offered a bundle DirecTV, unlimited local and long distance phone, and internet at 6Mbps speed. I agreed, and they took a deposit on the equipment. That evening, they called back and said the speed on the internet would be 768Kbps. I told them we agreed upon 6Mbps, and they said that speed was not available in our area, and have been giving me the run-around ever since.

My phone has been disconnected so far, please help before my internet is cut off as well.

 

[Zigner]

They never promised you 6meg.

 

[sivy]

When they took the deposit, I was paying for service that included 6Mbps. How can we agree on that and then not give it to me?

 

[Zigner]

The phrase you are looking for is "...up to..."

 

[sivy]

Ah, alright, thank you.

 

[wavehopper27]

Go with Fios if you can. My speed is around 25MBps.

 

[sandyclaus]

What is the name of your state (only U.S. law)? Illinois

If AT&T offered me one service, took my deposit, and cannot deliver on what was agreed upon, can I sue them?

AT&T called me to begin with, and offered a bundle DirecTV, unlimited local and long distance phone, and internet at 6Mbps speed. I agreed, and they took a deposit on the equipment. That evening, they called back and said the speed on the internet would be 768Kbps. I told them we agreed upon 6Mbps, and they said that speed was not available in our area, and have been giving me the run-around ever since.

My phone has been disconnected so far, please help before my internet is cut off as well.

AT&T does not offer DirecTV. DirecTV is a satellite service, like Dish Network, and is a company of it's own.

If AT&T offered you TV services, they probably offered you U-verse, their version of digital television services. U-verse is NOT satellite service, but wired digital service.

 

[Zigner]

AT&T does not offer DirecTV.

Sure they do: http://www.att.com/gen/general?pid=7901

 

[sandyclaus]

Sure they do: http://www.att.com/gen/general?pid=7901

Wow, that's a surprise. My bad.