What is the name of your state? AZ
Hello,
On January 31,2005, I was contacted by a company regarding consulting services for a business that I wanted to start. I had previously contacted this company requesting information.
Over the phone, we agreed that consulting services would be provided for a six month period. I paid a considerable sum via my credit card. I was told that I had three days to cancel the contract and after that there would be no refunds. I was also told that I would receive a written contract that I needed to sign and mail back. I was also told that I would receive a welcome package in the mail with information that I need to fill out and send back. I have not received the welcome package.
On February 6th, I was informed that I am being deployed to Iraq for 7-8 months. This was totally out of the blue as I had been slated to rotate off "see duty" in April. February 9th I received the written contract, which I have not returned. I notified the company of the situation and have not heard back.
As I will be unable to use the services, I would like to get a refund, less administrative fees, which I understand.
Is this a valid contract?
Can I dispute with CC company for services not received?
I realize that I may be splitting hairs, but it seems to me that I should get a refund for the following reasons: 1. I didn't receive the written contract until 9 days after the phone conversation. (When does the 3 business days start?) 2. I have not received the welcome package which was part of the verbal agreement. (If they have not sent it because I didn't return the signed contract, does it imply that the contract is not in effect until they receive it?)
Are they legally required to issue a refund?
Hello,
On January 31,2005, I was contacted by a company regarding consulting services for a business that I wanted to start. I had previously contacted this company requesting information.
Over the phone, we agreed that consulting services would be provided for a six month period. I paid a considerable sum via my credit card. I was told that I had three days to cancel the contract and after that there would be no refunds. I was also told that I would receive a written contract that I needed to sign and mail back. I was also told that I would receive a welcome package in the mail with information that I need to fill out and send back. I have not received the welcome package.
On February 6th, I was informed that I am being deployed to Iraq for 7-8 months. This was totally out of the blue as I had been slated to rotate off "see duty" in April. February 9th I received the written contract, which I have not returned. I notified the company of the situation and have not heard back.
As I will be unable to use the services, I would like to get a refund, less administrative fees, which I understand.
Is this a valid contract?
Can I dispute with CC company for services not received?
I realize that I may be splitting hairs, but it seems to me that I should get a refund for the following reasons: 1. I didn't receive the written contract until 9 days after the phone conversation. (When does the 3 business days start?) 2. I have not received the welcome package which was part of the verbal agreement. (If they have not sent it because I didn't return the signed contract, does it imply that the contract is not in effect until they receive it?)
Are they legally required to issue a refund?