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Issue with Travel Agent regarding flight ticket cancellation

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jugnujee

Junior Member
What is the name of your state (only U.S. law)? NEW JERSEY

Hi I bought a flight ticket from Alanita travel and when i went to EWR airport @ KLM counter almost 2 hrs ebfore the flight time and the lady who attended me said no KLM flight fly from EWR and she took another 5-10 mins to take my e-ticket and then she was not able to pull my reservation for next 40 mins after that she said SORRY my system is not allowing you to board as you are too late to check in... after that we had lot of discussion but no +ve result for then I said ok then cancel my ticket then she said you need to talk with your travel agent .. after that I called travel agent but no help from there as well .. the travel agent said you need to fight with airlines..bla bla bla. later the travel agent asked me to fax the cancellation form to cancel the ticket which I did it very next day and now they are not taking my phone call and not replying my mail regarding cancellation... everytime saying just send us a mail with your problem...not getting +ve response from travel pls advice
 



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