What is the name of your state? Georgia
This past April I sent my digital camera to Sony due to a ccd recall. After a month, they returned my camera to me with a piece missing and did not replace the recall part stating that the camera was broken when they received it. I contacted Sony's repair center and they kept sending me to different people, disconnecting me while I was on the hold, etc. I finally talked to someone who I think was from India and we just couldn't understand each other. Sony says they don't know what happened to the camera but they will not fix it. Fortunately the day I mailed the camera to Sony I took a video of it in case it got lost in the mail. The camera looks perfectly fine in the video. I received the camera 2 years ago Xmas and it cost over $600. Can I sue Sony in small claims to fix my camera? If so, how would I do this?
This past April I sent my digital camera to Sony due to a ccd recall. After a month, they returned my camera to me with a piece missing and did not replace the recall part stating that the camera was broken when they received it. I contacted Sony's repair center and they kept sending me to different people, disconnecting me while I was on the hold, etc. I finally talked to someone who I think was from India and we just couldn't understand each other. Sony says they don't know what happened to the camera but they will not fix it. Fortunately the day I mailed the camera to Sony I took a video of it in case it got lost in the mail. The camera looks perfectly fine in the video. I received the camera 2 years ago Xmas and it cost over $600. Can I sue Sony in small claims to fix my camera? If so, how would I do this?
