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Leaky used pickup dilemma

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azalea

Junior Member
What is the name of your state?VA
Last month, I bought a 99 Chevy S10 pickup from a large dealership. They lead me to believe it had passed their "128 point inspection." They made it sound like the car was in great shape. The first day I drove it, I realized the gas gauge was acting funny. I took it to my local auto shop and they found many things wrong with it: leaky oil coolant lines, leaky power steering pump, defective gas gauge, defective power mirrors, and worn serpentine belt and tensioner. The dealership agreed to fix the gas gauge and the power steering pump. At the time it was at the dealership, they also found that the lower intake manifold was bad and the water pump was leaking. They expect me to pay over $500 dollars towards those repairs. There is still about $500 more in repairs that are left outstanding. They claim they've already spent $2,700 in repairs (due to inflated dealership repair costs). However, they admit they never had the car inspected by their mechancs before the sale.
They also slapped on a state inspection sticker fraudulently--because a brake light wasn't working.
The "buyers guide" on the window states they only need to pay half the cost of internally lubricated parts of the engine--which means, technically, they don't have to pay for any of those leaks.
However, I did not sign the Buyers Guide that was on the window.
There is another document I signed (headed "VA used car warranty") that says they'll pay half of anything wrong with the engine, transmission, front or rear axles, or electrical.

Under VA law, a merchant is not allowed to mislead a consumer or misrepresent what they are selling.
Do I have any chance of winning this case--and not paying anything out of pocket, based on their verbal "misrepresentation"?
I need to decide if I should take them to court. I may end up paying $1,000 out of pocket.

Are the oil coolant lines and rear pinion seal part of the "engine?" How do I get clarification on their vague language of what's part of the "Engine"? Does the dealership have to provide specifics if I demand more details?

My biggest question---is "misrepresentation of goods" easy to win in court? I have two separate mecanics that said the car was unsafe to drive based on the leaks.
Also, if they argue that they spent $2,700 already in repairs--will that affect the outcome in court?
 


msiron

Member
You bought a 6 year old truck. What you describe is typical. Expect more problems with someone else throw away. Parts don't last forever you know and it does not mean it did not pass the certified inspection at the time (though a savvy tech can harpoon the **** out of GM under a warranty) they are not going to ring up a bill for the dealership to eat unless it is absolutely safety necessary and obvious. Also what you have described does NOT make the vehicle unsafe to drive. Unsafe is by safety inspection rules.

Post your vin and I will VIS you truck and post exactly what any GM dealer work has been done on your truck since new to date.
 
Last edited:

azalea

Junior Member
Leaky pickup

The VIN is 1GCCS19XXX8195761

VA does have a law against "misrepresentation." Does anyone know if it is possible to prove that the dealers misled me---mainly by word of mouth, in court? Are these cases winnable?
 

msiron

Member
Bad news, sorry!

There has been no dealer work done to your truck unfortunately, the more work done by the dealer especially under warranty the newer parts are.

Whoever owned this vehicle did not take it to the dealer for maintenance or services and who knows, maybe did not take it to any small shop.

Here is the VIS.

VIN : 1GCCS19XXX8195761
VEHICLE INFORMATION

Merchandising Model : CS10653 Warranty Start Date : 07/01/1999

BARS Order Type : 70 - RETAIL - STOCK

Delivering Dealer : POHANKA CHEVROLET, INC.
13915 LEE-JACKSON HWY
CHANTILLY , VA 20151-2901
(703) 968-6677

Service Contract : No Branded Title : No Warranty Block : No PDI Status : Paid
REQUIRED FIELD ACTIONS

Vehicle Has No Current Record Of Outstanding Campaigns

SERVICE INFORMATIONAL ITEMS
Vehicle Has No Current Record Of Outstanding Service Information

ON STAR AND XM SATELLITE RADIO INFORMATION
Vehicle Has No Associated On Star or XM Radio Information.

APPLICABLE WARRANTIES
Description Effective Date Effective Odometer End Date End Odometer

36/36000 BUMPER TO BUMPER 07/01/1999 100 miles
07/01/2002 36100 miles

72/100000 SHEET METAL COVERAGE RUST THROUGH 07/01/1999 100 miles 07/01/2005 100100 miles

96/80000 FEDERAL EMISSION CATALYTIC CONV. AND PCM 07/01/1999 100 miles 07/01/2007 80100 miles

84/70000 CALIFORNIA SELECT COMPONENT 07/01/1999 100 miles 07/01/2006 70100 miles

36/50000 CALIFORNIA EMISSIONS 07/01/1999 100 miles 07/01/2002 50100 miles

CLAIM HISTORY
R.O Date R.O Number Type Labor Operation Odometer Reading

01/10/2000 147564 # R0750 - RECEIVER, RADIO - REMOVE AND REPLACE RADIO - RETURN TO AC- 4725 miles

05/25/1999 A95761 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 miles

The truck must of need allot before you even took title.

----------------------------

This is what a good VIS would look like... my own 2001 regular car (I have 5 cars) but this Cav is the one I use all the time and I buy GM major gurad on it because I know what goes down with these vehicle. They are about to hit again with a new transmission.


VIN : 1G1JC124X17306030
VEHICLE INFORMATION
Merchandising Model : 1JC37 -2001 CAVALIER 2-DOOR COUPE Warranty Start Date : 06/05/2001
BARS Order Type : 70 - RETAIL - STOCK
Delivering Dealer : DURAND CHEVROLET OLDSMOBILE
223 WASHINGTON ST
HUDSON , MA 01749-2782
(978) 562-7915

Service Contract : Yes Branded Title : No Warranty Block : No PDI Status : Paid

REQUIRED FIELD ACTIONS
Type Number Description Posted Date Status
RC 04002 IGNITION CIRCUIT THERMAL EVENTS N/A Closed

SERVICE INFORMATIONAL ITEMS
Vehicle Has No Current Record Of Outstanding Service Information

ON STAR AND XM SATELLITE RADIO INFORMATION
Vehicle Has No Associated On Star or XM Radio Information.

APPLICABLE WARRANTIES
Description Effective Date Effective Odometer End Date End Odometer
36/36000 BUMPER TO BUMPER 06/05/2001 17 miles 06/05/2004 36017 miles
72/100000 SHEET METAL COVERAGE RUST THROUGH 06/05/2001 17 miles 06/05/2007 100017 miles
96/80000 FEDERAL EMISSION CATALYTIC CONV. AND PCM 06/05/2001 17 miles 06/05/2009 80017 miles
84/70000 CALIFORNIA SELECT COMPONENT 06/05/2001 17 miles 06/05/2008 70017 miles
36/50000 CALIFORNIA EMISSIONS 06/05/2001 17 miles 06/05/2004 50017 miles


CLAIM HISTORY
R.O Date R.O Number Type Labor Operation Odometer Reading

03/28/2005 091725 0 D4440 - COMPRESSOR ASSEMBLY - REPLACE 61423 miles

03/28/2005 091725 B J3480 - PUMP AND/OR GASKET, COOLANT - REPLACE 61423 miles


03/28/2005 091725 0 L1200 - SENDER AND/OR PUMP ASSEMBLY, FUEL (TANK UNIT) - REPLACE 61423 miles

03/01/2005 090982 0 B4261 - LOCK, FRONT DOOR - LEFT - R&R OR REPLACE 60891 miles

03/01/2005 090982 0 D0362 - CONTROL ASSEMBLY HVAC (INSTRUMENT PANEL) - A/C - REPLACE 60891 miles

03/01/2005 090982 B D1322 - MOTOR AND/OR FAN, BLOWER - A/C - R&R OR REPLACE 60891 miles

12/02/2004 088502 0 D1322 - MOTOR AND/OR FAN, BLOWER - A/C - R&R OR REPLACE 55875 miles

12/02/2004 088502 0 R0760 - RECEIVER, RADIO - REMOVE, REPAIR AND REPLACE RADIO 55875 miles

12/02/2004 088502 0 N4180 - CLUSTER ASSEMBLY, INSTRUMENT PANEL - R&R OR REPLACE 55875 miles

10/26/2004 087397 0 E3850 - STRUT, FRONT - RIGHT - REPLACE 54912 miles

10/26/2004 087397 0 K0600 - CYLINDER, ACTUATOR CLUTCH MASTER - R&R OR REPLACE 54912 miles

10/26/2004 087397 B J4100 - GENERATOR ASSEMBLY - REPLACE 54912 miles

10/26/2004 087397 0 E3851 - STRUT, FRONT - LEFT - REPLACE 54912 miles

10/26/2004 087397 0 T2020 - TOWING 54912 miles

10/26/2004 087397 0 J3480 - PUMP AND/OR GASKET, COOLANT - REPLACE 54912 miles

10/26/2004 087397 0 E3907 - SEAT AND/OR INSULATOR, FRONT SPRING (UPPER AND/OR LOWER) - 54912 miles

08/02/2004 084940 # L2300 - CONVERTER, OXIDATION CATALYTIC - REPLACE 53411 miles

08/02/2004 084940 # V1111 - INSTALL ENGINE WIRING HARNESS EXT. KIT 53411 miles

08/02/2004 084940 0 K1200 - CABLE, SHIFT - REPLACE 53411 miles

08/02/2004 084940 0 J6372 - SENSOR, OXYGEN (ENGINE CONTROL) - REPLACE 53411 miles

10/28/2003 076876 0 K1120 - CONTROL ASSEMBLY, FLOOR MOUNTED GEARSHIFT - R&R OR REPLACE 47341 miles
10/28/2003 076876 0 J4100 - GENERATOR ASSEMBLY - REPLACE 47341 miles

08/25/2003 074939 0 Z7902 - 2-DAY COURTESY TRANSPORTATION 45694 miles

08/25/2003 074939 0 J1000 - PAN AND/OR GASKET, OIL - REPLACE 45694 miles

08/25/2003 074939 0 K3162 - SYNCHRONIZERS - 1ST-2ND - R&R OR REPLACE 45694 miles

08/25/2003 074939 0 E8622 - HOSES, POWER STEERING HYDRAULIC - PRESSURE - REPLACE 45694 miles

05/01/2003 071302 0 J0308 - COVER AND/OR GASKET, ROCKER - REPLACE 42294 miles

01/23/2003 068288 # J4640 - MOTOR ASSEMBLY, STARTER - REPLACE 35768 miles

01/23/2003 068288 # K0060 - PEDAL, SHAFT AND/OR BUSHING, CLUTCH - REPLACE 35768 miles

01/02/2003 067646 # N6608 - WIRING AND/OR CONNECTOR - EMISSIONS SYSTEM - REPAIR OR REP 34491 miles

12/17/2002 067162 # N3520 - MOTOR, WIPER - WINDSHIELD - REPLACE 34036 miles

12/17/2002 067162 # B1790 - HOSES, NOZZLES OR STOPS, WIPER FRONT - REPAIR OR REPLACE 34036 miles

12/04/2002 066764 # E3857 - STRUT, FRONT - BOTH - REPLACE 32904 miles

12/04/2002 066764 # B4156 - MIRROR, OUTSIDE REAR VIEW - LEFT - REPLACE 32904 miles

12/04/2002 066764 # C7258 - COVER AND/OR PAD, REAR OR ROW 1 SEAT CUSHION - R&R OR REPL 32904 miles

12/04/2002 066764 # C7278 - COVER AND/OR PAD, REAR OR ROW 1 SEAT BACK CUSHION - R&R OR 32904 miles

08/15/2002 063332 # E7700 - SHAFT, STEERING INTERMEDIATE - REPLACE 27788 miles

04/29/2002 059986 # J4206 - WIRES AND/OR BOOTS, SPARK PLUG - ONE - REPLACE 22428 miles

04/05/2002 059270 # J3500 - THERMOSTAT, OUTLET AND/OR GASKET - REPLACE 20425 miles

04/05/2002 059270 # N6608 - WIRING AND/OR CONNECTOR - EMISSIONS SYSTEM - REPAIR OR REP 20425 miles

04/05/2002 059270 # N6632 - WIRING AND/OR CONNECTOR - VEHICLE ENTERTAINMENT - REPAIR O 20425 miles

04/05/2002 059270 # E5057 - SEAT, MOUNT AND/OR INSULATOR, REAR SPRING (UPPER AND/OR LO 20425 miles

04/05/2002 059270 # J0667 - BELT, PRIMARY ACCESSORY DRIVE - REPLACE 20425 miles

04/05/2002 059270 # H0127 - ROTOR ASSEMBLY - FRONT - BOTH - R&R OR REPLACE 20425 miles

11/14/2001 055196 # H0257 - SHOES AND LININGS, DRUM BRAKE - REAR - BOTH - R&R OR REPLA 9858 miles

09/25/2001 053626 # J1200 - CRANKSHAFT - REPLACE 7369 miles

09/25/2001 053626 # Z5001 - VIP FREIGHT/POSTAGE REIMBURESEMENT 7369 miles

09/25/2001 056326 # Z7906 - 6+ DAY COURTESY TRANSPORTATION 7369 miles

08/16/2001 052478 # L2300 - CONVERTER, OXIDATION CATALYTIC - REPLACE 4906 miles

08/16/2001 052478 # J0358 - ROCKER ARM - ONE CYL - REPLACE 4906 miles

08/16/2001 052478 # K2560 - REAR COVER, TRANSAXLE - R&R OR REPLACE 4906 miles

06/08/2001 050557 # N2440 - SWITCH - STOP LAMP - REPLACE 41 miles

01/25/2001 A06030 I Z7000 - PRE-DELIVERY INSPECTION - BASE TIME 0 miles


and like I said they are doing a tranny or total replacement.
 

msiron

Member
Oh and that certified gig should have bee listed in the Vis which leads me did a' finagle the bagel' job on your truck... sorry,
 

azalea

Junior Member
Thanks for offering the info on the VIN. Looks like the truck was bought locally and probably taken to local shops.
Time is ticking. I either have to pay up my share of the repairs or see a lawyer.
If anyone out there has won a "misrepresentation of goods sold" case, please let me know. The dealership should not have told me this car passed their "128 point" inspection!
 

msiron

Member
That is correct. The $2.700 they did in repairs would be listed in the VIS... don't tell them you have VIS info. Go to the shop and ask them for a VIS on the truck, they won't give it to you because they know their work is not on it!!!! Tell them you want to see the RO's (repair orders), also see if you can have an audience with the owner of the dealership. File a BBB report on them too.

Good luck. I hate to see customers get shafted. Like I said nothing wrong with your truck is safety related... they just plain lied about work they did on it.
 

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