K
kimb030
Guest
My husband and I leased a vehicle 2 weeks ago with Ford Credit and a local Ford dealership. This is our fifth lease with this company. Yesterday, we received a phone call from the dealership stating that our lease had been rejected from Ford Credit because the residual numbers were wrong, and that the payment should be $20 more a month. We have a signed lease agreement, paid our first month’s payment, a downpayment, and bought insurance. In addition, 3 people at the Ford dealer looked over this agreement before it was signed. The dealership said that we need to come in and sign a new contract with the new figures.
Nowhere on this agreement does it say “pending final approval”, “subject to change” or anything even suggesting that. If we changed our minds about this lease 2 weeks later, we would not be able to back out. In addition, if we were given a payment of $20 more a month it would’ve changed the choice in car we purchased to begin with. Can you give me some insight in this matter? Do customers have the same rights as companies in these lease agreements? Any help would be appreciated.
[email protected]
Nowhere on this agreement does it say “pending final approval”, “subject to change” or anything even suggesting that. If we changed our minds about this lease 2 weeks later, we would not be able to back out. In addition, if we were given a payment of $20 more a month it would’ve changed the choice in car we purchased to begin with. Can you give me some insight in this matter? Do customers have the same rights as companies in these lease agreements? Any help would be appreciated.
[email protected]