K
kazzawilcock
Guest
A couple of months ago we viewed a property to rent through a letting agent and decided to take it. The agent told us we had to pay a 'holding fee', to take the property off the market and to run credit checks. Aproximately 4 weeks later (1 week before we were due to move in) the agent called us and said that the landlord had decided not to accept us as tennants. We had both passed our credit checks and he gave no reason for his decision.
The letting agent have now refused to repay any of the 'holding fee'. Other agents we have spoken to have said that if the landlord pulls out we would get the money back - is this right?
Please help as we have paid an awful lot of money to this company that we can't aford to lose.
Karen
The letting agent have now refused to repay any of the 'holding fee'. Other agents we have spoken to have said that if the landlord pulls out we would get the money back - is this right?
Please help as we have paid an awful lot of money to this company that we can't aford to lose.
Karen