S
S.Furlong
Guest
We recently received notification from my husband's employer that they planned to change health insurance providers at the start of next month. A deadline for enrollment was not provided in the package of documentation on this change. Less than one week after receiving this notice we were informed, via a phone message, that an enrollment form for the new provider must be submitted by the next morning. We submitted the form quickly, but failed to identify a primary care physician. We were informed one day later by the employer that the form was not submitted to the insurance provider because it was incomplete and we may, as a result, not have insurance coverage at the first of month. I offered to provide any necessary information to the insurance provider to expedite enrollment, but the employer was extremely unprofessional and inflexible in handling this situation. My question is: do we have any protection under ERISA, HIPAA, COBRA, or whatever, that would prohibit the employer from abruptly dropping our medical coverage based on this unfortunate administrative error?
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