What is the name of your state? pa.
I bought a 01 ford Taurus in late feb or early march, I got a 1 year warranty, not a top of the line one, but a warranty none the less. I thought it was a decent one. within two weeks of owning it I had to take it back to have a small repair, from the dealer where I purchased it. there was a noise in the steering and they put in a lube kit, they called it. they fixed that as a condition of me buying the car.
a week after that the check engine light came on so I took it to the ford dealer, the computer was bad, the warranty paid for that.
two weeks later the engine started to miss, and again the engine light came on stayed on.
also every other time I try to start the car I had to pull the key back out of the ignition and try again took it back.
they said it was some sensor, [as to why it was missing,] it wasnt covered under the warranty, ching!, 90 bucks plus labor.plus the fee for the computer analysis 60 bucks.
the ignition had a bad sensory something or other, and of course its not covered under the warranty ching! another 150 bucks.
while looking under the car they discovered that both rear coil springs, [I believe they re called] were broken, along with a sway bar that was bent and rusted, and both rear strut shocks were shot as a result, they would not let me drive the car like that, too dangerous they said, the warranty only covered the springs nothing else ching! another 200 dollars plus my 50 dollar deductible.
the mechanic said someone had to drive over something to damage the car that way. of course it wasnt me, these parts have old enough rust on them to prove that it wasnt me. I told them I want all the parts as proof.
after fixing all that stuff, they called back and said the computer stopped working!, and had to order a replacement!! since it was only a month old the manufacturer covered it as well as the warranty.
now my total for all of this is nearly 800 dollars.
That car had a good inspection sticker on it when I bought it and in my opinion should have never had a good sticker on it with broken rear coils, shocks and sway bar, not to mention what the heck kind of warranty pays for so little? I partly blame myself for not taking the car to a mechanic and having him look it over, but good heavens how on earth could you sell something to someone like that? like I wasnt going to find out? I could have been killed driving that car with the whole rear end like that!
needless to say tomorrow, I am going down to the place where I bought the car and complain, it wasn't an 'as is' car what should I say to get their attention, and to make this right?
the warranty they sold me sounds useless its not covering parts that should never go bad in the first place!
I am so disappointed at the ford motor company for making a car that has so many electrical problems, quite frankly Id like the used car lot I got it from to take it back and give me back all the money I had to spend on it.
can anyone guide me as to where to start?
thanks anyone
Karenp
[tiiffanys aunt]What is the name of your state?
I bought a 01 ford Taurus in late feb or early march, I got a 1 year warranty, not a top of the line one, but a warranty none the less. I thought it was a decent one. within two weeks of owning it I had to take it back to have a small repair, from the dealer where I purchased it. there was a noise in the steering and they put in a lube kit, they called it. they fixed that as a condition of me buying the car.
a week after that the check engine light came on so I took it to the ford dealer, the computer was bad, the warranty paid for that.
two weeks later the engine started to miss, and again the engine light came on stayed on.
also every other time I try to start the car I had to pull the key back out of the ignition and try again took it back.
they said it was some sensor, [as to why it was missing,] it wasnt covered under the warranty, ching!, 90 bucks plus labor.plus the fee for the computer analysis 60 bucks.
the ignition had a bad sensory something or other, and of course its not covered under the warranty ching! another 150 bucks.
while looking under the car they discovered that both rear coil springs, [I believe they re called] were broken, along with a sway bar that was bent and rusted, and both rear strut shocks were shot as a result, they would not let me drive the car like that, too dangerous they said, the warranty only covered the springs nothing else ching! another 200 dollars plus my 50 dollar deductible.
the mechanic said someone had to drive over something to damage the car that way. of course it wasnt me, these parts have old enough rust on them to prove that it wasnt me. I told them I want all the parts as proof.
after fixing all that stuff, they called back and said the computer stopped working!, and had to order a replacement!! since it was only a month old the manufacturer covered it as well as the warranty.
now my total for all of this is nearly 800 dollars.
That car had a good inspection sticker on it when I bought it and in my opinion should have never had a good sticker on it with broken rear coils, shocks and sway bar, not to mention what the heck kind of warranty pays for so little? I partly blame myself for not taking the car to a mechanic and having him look it over, but good heavens how on earth could you sell something to someone like that? like I wasnt going to find out? I could have been killed driving that car with the whole rear end like that!
needless to say tomorrow, I am going down to the place where I bought the car and complain, it wasn't an 'as is' car what should I say to get their attention, and to make this right?
the warranty they sold me sounds useless its not covering parts that should never go bad in the first place!
I am so disappointed at the ford motor company for making a car that has so many electrical problems, quite frankly Id like the used car lot I got it from to take it back and give me back all the money I had to spend on it.
can anyone guide me as to where to start?
thanks anyone
Karenp
[tiiffanys aunt]What is the name of your state?