H
hrostow
Guest
I visited a Henderson,NV car agency and was told they would order a car with the upgrades I was turning in; that the car would come from Calif. My Lexus had a 6 CD changer tinted windows and all the upgrades; The sales person told me that he was as a policy not permitted to give me the paperwork on the car until it came in. One week later I signed the lease papers and shortly thereafter found out that there wsa no 6 CD changer; no tinted windows, etal ad nauseum... I asked the dealer for the paperwork and they assured me it would be mailed. They have failed and refused to give me the upgardes and costs.. The Saab agency say they are not involved. What to do...