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New Car - Lemon Lexus?

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gpension

Junior Member
What is the name of your state? MA

I have a relatively new lexus ES350. My transmission started slipping early on (around 2,000 miles), and lexus issued a TSB to replace the valve body if the custumer complains and the issue is replicated by the dealer. They performed the procedure, the slip got worse, and they replaced the transmission (all of this prior to 5,000 miles).

The new transmission started slipping at the same gear as before, albeit not quite as intense, around 7,000 miles. The dealer has not been able to replictae it, but I have shot video of the slip (you can see it on the RPM gauge).

Car has been in the shop 4 times, but the last two they have been testing it without repicating it. It slips under certain conditions, and given the traffic patterns near the dealership (and the fact that it is warmer), the car warms up before it has a chance to dempnstrate the problem, which can only happen when the engine is cold. It has been in the shop 15+ days, but again, half that time was for diagnosis. I'm not sure I'll be able to replicate it for them, but I want out of this car!

There seem to be very few attys practicing lemon law here - doesn't seem like the ability to pass legal fees to the manufacturer is as strong as other states.

Any thoughts? Thanks in advance!
 


You Are Guilty

Senior Member
I'll have to double check, but I'm pretty sure MA's lemon law requires 30+ days in the shop to even begin to qualify as a lemon. Nor am I sure that a mild tranny slip that can't be replicated would be a serious enough problem to have it qualify).

Have you considered trying another dealer? Speaking to the manager of this one? I have found Lexus to be one of the most accommodating dealer networks when it comes to repairs, I'm sure they'll be willing to try to work something out with you (albeit probably not a new car, at least not yet).
 

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