No Brakes!!!!!!

[LorettaP]

What is the name of your state? New York
I bought a car in August of 2002. At that time there were things that we asked the dealer to take care of. They promised to make them right. One of the things that needed attention were to be new brakes. It took the dealership until October to put the "new" brakes on the car. After a month or so, we again contacted them that the brakes sounded funny. They checked and the brakes were never replaced. So, they put new brakes in. Then there were more sounds. Each time my husband called, it was ok, bring it in and we will check it out. Well, they never can hear the noise. The brakes are good, but we ground down rotors. The last time was April 25 and they ground down the high spots, but everything was ok. The Brakes were good!!! Well, even after leaving the shop, my husband called to say that he was still hearing the noise. They would take care of everything the week of June 16 (there are more issues not related to the brakes that need to be addressed) and go over the car with a fine tooth comb. Well, on June 6 as I was driving down the highway there was a high whistling sound. The next day as we had our winter tires taken off the garage checked the back brake. It was gone, they are metal to metal. We called the dealer today (6/9) and asked them to come and get it and fix the brakes as there are no brakes and we were not going to drive the car 60 some miles. We were told that the brakes were good on April 25 and we would be charged over $200 to come and get the car and the fix would be at our expense.
So, this is where we stand at this time. We are going local to get the brakes fixed, as we need the car to get back and forth to work and are planning on a vac. starting 6/11.
Is the dealership right in not fixing this problem? And, where do we go from here.

 

[racer72]

Have you considered taking the vehicle somewhere else?

 

[djohnson]

Curious since your post doesn't say you purchased a new car, if this was a used car? What year? What kind of warranty did you get?

 

[auntjacks]

no brakes

i can share my opinion as well about no brakes.
4 1/2 yrs.ago my husband bought me a car.big mistake!!!!
it was used& bought it private.well,anyways i liked the way the
car looked& thought what a good deal.well,i didnt test drive it.
my husband did!an my husband is very smart about vehicles.
so i thought no prob.yeah right! bought the car.when,we went
to pick it up.handed the lady the money.an drove away!
went to the gas station& filled the car up with gas.
an my husband was driving his truck.we left the gas station.
i wasnt really on his rear.but,he put on the brakes.i almost hit
him.because,the car had bad brakes.after awhile of owning it.
could hear noises from the brakes. got it fixed over& over again.
took it to different mechanic's.an one's we knew we could trust.
got new rotors & brakes after awhile.didnt help much!
so we started to believe this car was totalled at one time.
an someone dumb fixed it( not a good idea).
found out we was the 3rd people to own this car.
this car was only 5 yrs old.so go figure!
i finally,traded it in. if we could of afford it,we would have had
that car destroyed!but,we didnt.i traded it in for a car that
was 2 yrs.old .had the 2 yr.old car for 5 yrs. no probs!
good little car. but,after i traded in that dump of a car.
seen it at a gas station.i tried to wait till the owner came out.
so i could warn them if they didnt relize what they was in for.
person never came out!but,a few days later my husband
went back to the same gas station that car was there!
we found out some young 19 yr.old girl that was pregnant owned it.i went inside& warned her.i asked her ,do you have brake
problems with your car? she said,yes i do. i said,well you are
the 4th person to own that car.i told her i was the owner before,her. i told her she better get rid of it. an get a different car.
i told her what happened to us with that car.
all i have to say is,if you pay more then,$2,500 for a car or truck
private DONT! go to a actual dealer.that has a good rep.
check the better business bureau . to see if that dealer
has had good or bad reports on them. an try to buy,a car or truck
with a warranty.something yr.old or 2 .