A
Aurora957
Guest
What is the name of your state?What is the name of your state? Arizona
I've worked in the hospitality industry for 8 years now. I have been in the same position the whole time, but worked for many companies. My shift is graveyard hours from 11pm to 7am. In other hotels, I have at least had a security guard that would watch the desk for any reason. At my new hotel, there isn't even a guard here. It's me all by my lonesome. However, here is my problem....since I work eight hours...aren't I entitled to a lunch break, or bathroom break? Because I have been reprimanded for not answering the phone right away (I was in the restroom) and on another occasion the owner stopped in at 3am when I was just coming out of the restroom and he gave me a bad time about leaving the desk unattended. I explained what I was doing and they seem to think I should stop WHATEVER I'm doing and answer the phone in under three rings.(Which is impossible unless you are right on top of the stupid thing) Their excuse for getting around giving me a lunch break, is that my work load is so light, my whole shift is one long break. Aren't I legally supposed to be allowed at LEAST a 15 minute break where I'm not responsible for answering the phone? How is this legal that I'm chained to the stupid desk?
***Let me guess, I'm supposed to wear "Depends" and just "GO" while I babysit the phone, right?!?!
It's not too big of a deal right now, but since I'm being given a hard time by a few department heads, I want to know my rights before I get in over my head or fired!!
Thanks in Advance.
I've worked in the hospitality industry for 8 years now. I have been in the same position the whole time, but worked for many companies. My shift is graveyard hours from 11pm to 7am. In other hotels, I have at least had a security guard that would watch the desk for any reason. At my new hotel, there isn't even a guard here. It's me all by my lonesome. However, here is my problem....since I work eight hours...aren't I entitled to a lunch break, or bathroom break? Because I have been reprimanded for not answering the phone right away (I was in the restroom) and on another occasion the owner stopped in at 3am when I was just coming out of the restroom and he gave me a bad time about leaving the desk unattended. I explained what I was doing and they seem to think I should stop WHATEVER I'm doing and answer the phone in under three rings.(Which is impossible unless you are right on top of the stupid thing) Their excuse for getting around giving me a lunch break, is that my work load is so light, my whole shift is one long break. Aren't I legally supposed to be allowed at LEAST a 15 minute break where I'm not responsible for answering the phone? How is this legal that I'm chained to the stupid desk?
***Let me guess, I'm supposed to wear "Depends" and just "GO" while I babysit the phone, right?!?!
It's not too big of a deal right now, but since I'm being given a hard time by a few department heads, I want to know my rights before I get in over my head or fired!!
Thanks in Advance.