What is the name of your state? Pennsylvania
This is going to be long winded, sorry in advance...
I bought a new car in May of 2007. Since then I have had problem after problem with the car. In September 07 it was taken to the dealer for several problems, bad rotors, rear defogger not working properly, gas door not popping open when lever pulled and spots of rust appearing on the body of the car. They replaced the rotors but dismissed all of the other things. They said the rust was dirt, there was nothing worng with the defogger and I was closing the gas door improperly. The same problems were still happening so I brought the car back in. This time they re painted my trunk lid where there was rust but said it was not rust there was dirt in the paint & replaced the rear window. They still stuck to the story that I was closing the gas door incorrectly. Over the last few months I continue to have trouble with the gas door, the heater goes cold when I stop at a light, the transmission gets stuck in a higher gear intermittenly, and there is water entering the trunk causing mold & rust to develop there. I have an appointment on tuesday for them to fix these problems. I doubt that they will take care of them all. I know Lemon law says that the same thing has to occur 3 times. Is there a law that protects someone in my case? Tuesdays trip will be the 3rd time for rust but they have never admitted that there was rust so would it fall under lemon law? I took pictures but they don't do it justice. I tried writing a letter to the eastern regional manager for Kia & got brushed off. I also tried getting them to trade me out of this car for the same monthly payment only to be told it was not possible. I'm really frustrated & appreciate any advice.What is the name of your state?
This is going to be long winded, sorry in advance...
I bought a new car in May of 2007. Since then I have had problem after problem with the car. In September 07 it was taken to the dealer for several problems, bad rotors, rear defogger not working properly, gas door not popping open when lever pulled and spots of rust appearing on the body of the car. They replaced the rotors but dismissed all of the other things. They said the rust was dirt, there was nothing worng with the defogger and I was closing the gas door improperly. The same problems were still happening so I brought the car back in. This time they re painted my trunk lid where there was rust but said it was not rust there was dirt in the paint & replaced the rear window. They still stuck to the story that I was closing the gas door incorrectly. Over the last few months I continue to have trouble with the gas door, the heater goes cold when I stop at a light, the transmission gets stuck in a higher gear intermittenly, and there is water entering the trunk causing mold & rust to develop there. I have an appointment on tuesday for them to fix these problems. I doubt that they will take care of them all. I know Lemon law says that the same thing has to occur 3 times. Is there a law that protects someone in my case? Tuesdays trip will be the 3rd time for rust but they have never admitted that there was rust so would it fall under lemon law? I took pictures but they don't do it justice. I tried writing a letter to the eastern regional manager for Kia & got brushed off. I also tried getting them to trade me out of this car for the same monthly payment only to be told it was not possible. I'm really frustrated & appreciate any advice.What is the name of your state?