not getting what is paid for

[Gum_Drop]

What is the name of your state? Online

I have purchased a membership where certain things have been promised, that you would be able to do with your account/character. These things are not available, as they have not yet been created.

When i asked for the remaining of my membership to be returned I was told we dont do refunds.

Is there a legal recourse to get back that money, since they are not providing what promised, or what was the enticing thing that made me sign up in the first place?

 

[shortbus]

If they fraudulently induced you to sign up for the contract (by promising non-existent features), then the contract can be rescinded -- like it never happened. In that case, the 'no refunds' clause has no meaning.

Make sure there's no fine print specifying that the features are to be delivered later.

 

[Gum_Drop]

So if its in the planning, weither it will take 1 month or 1 year, I just have to suffer the loss?

 

[shortbus]

It depends what they promised. If they said it's available now & it's not, that's misrepresentation. If they said it would be available "sometime", you don't really have grounds to complain. You signed up for the service knowing it was merely a planned feature.