C
cheryjh198
Guest
not my account?
What is the name of your state? ohio
In Aug,2003, I signed up on line for a new phone line. (I was moving in Sept,2003). After I had done this I decided to also sign up for there DSL. So I called the company. While signing me up for DSL, the person said to me, I am going to change your number and make it a easier one to remember, I said ok... just sort of let it go, not much thought to that, right? WRONG! In Sept, I started getting 2 bills, one for each phone number, I called they said no problem we will close it, here is you conformation number. Well I now have 4 comformation numbers. In Nov. I called a different custmer support number I got off the web, The person there was nice and said she would take care of it. Called me back the next day, said it was gone, sent me a letter, stating "my" account(is it really mine?) had been closed and I owed nothing. Then the collection letters started. I have 14 letters from them, and at least 50 phone calls in between the two companys. I am getting nowhere fast! the collection company will not accept the letter from the phone company, saying the phone company has to call them and tell them the letter is real. I now can not get any one to take my calls at the phone company. What can I do? is there and legal way to get this settled. I now have 2 negitive reports that have been added to my credit report, 1 for the phone company, 1 from the collection company, on a bill I never owed!
Any advise would be great
THANKS!
What is the name of your state? ohio
In Aug,2003, I signed up on line for a new phone line. (I was moving in Sept,2003). After I had done this I decided to also sign up for there DSL. So I called the company. While signing me up for DSL, the person said to me, I am going to change your number and make it a easier one to remember, I said ok... just sort of let it go, not much thought to that, right? WRONG! In Sept, I started getting 2 bills, one for each phone number, I called they said no problem we will close it, here is you conformation number. Well I now have 4 comformation numbers. In Nov. I called a different custmer support number I got off the web, The person there was nice and said she would take care of it. Called me back the next day, said it was gone, sent me a letter, stating "my" account(is it really mine?) had been closed and I owed nothing. Then the collection letters started. I have 14 letters from them, and at least 50 phone calls in between the two companys. I am getting nowhere fast! the collection company will not accept the letter from the phone company, saying the phone company has to call them and tell them the letter is real. I now can not get any one to take my calls at the phone company. What can I do? is there and legal way to get this settled. I now have 2 negitive reports that have been added to my credit report, 1 for the phone company, 1 from the collection company, on a bill I never owed!
Any advise would be great
THANKS!
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