Our insurance company along with their adjuster approved the amount a local contractor estimated in damages to our house. A check is then sent made payable to our mortgage company to distribute partial amount at each interval of the repair process. My concern now is that throughout this whole process, we've tried to communicate with the contractor as to what kind of material will be used, time scheduling, an itemized list of charges and supplies for our records, etc, etc. and have gotten no responses except for a "when will you recieve the check?" kind of deal or totally not returning our calls. I'm getting weary and unsure whether they really want to do a good job or just get the job done and get paid. Are we obligated to go forward with the contractor at this point? They haven't done any work except for the initial estimation they submitted to the insurance company. Also, the check is made payable to them as well.
Please advise.
Please advise.