Paid loan off, but still getting billed/phone calls

[Bfseymour]

What is the name of your state (only U.S. law)? Florida
I settled on an account 3 months ago and I am still getting phone calls and billing statements. I did get a letter stating the account would show paid in full within 2 weeks. I called about the billing and they confirmed the account should be paid. What can I do?

 

[Zigner]

What is the name of your state (only U.S. law)? Florida
I settled on an account 3 months ago and I am still getting phone calls and billing statements. I did get a letter stating the account would show paid in full within 2 weeks. I called about the billing and they confirmed the account should be paid. What can I do?

Tell them that the account has already been settled with the creditor and then hang up.

 

[adjusterjack]

What is the name of your state (only U.S. law)? Florida
I settled on an account 3 months ago and I am still getting phone calls and billing statements. I did get a letter stating the account would show paid in full within 2 weeks. I called about the billing and they confirmed the account should be paid. What can I do?

If you somehow settled with the original creditor while the account was in the hands of a collection agency you might still owe the collection agency something.

You might explain who you are getting bills from and who you settled the account with.