hellorajni
New member
I booked international air tickets at agent's website online. I was trying to book one itinerary. but I realized it was incorrect booking. I believe there was an issue in the booking or i may have overlooked.
I spoke to agent on incorrect booking but denied to correct it. I am asked to pay penalties and re-book. I contacted credit card company and they told me that i can dispute and get refund.
Then i booked another one that has correct itinerary.
Agent and air liner split the amount into four and charged credit card. So i had to create 4 disputes. 3 disputes favored me and 1 dispute favored merchant. so partial refund. One dispute amount that is favored merchant is more than cancellation penalty. so its not helpful.
What are the options do i have now?
I spoke to agent on incorrect booking but denied to correct it. I am asked to pay penalties and re-book. I contacted credit card company and they told me that i can dispute and get refund.
Then i booked another one that has correct itinerary.
Agent and air liner split the amount into four and charged credit card. So i had to create 4 disputes. 3 disputes favored me and 1 dispute favored merchant. so partial refund. One dispute amount that is favored merchant is more than cancellation penalty. so its not helpful.
What are the options do i have now?
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