What is the name of your state (only U.S. law)? Delaware
I had a plumber come by for a quote. They sent me a proposal which I signed. The proposal was just a price quote to do work, not an authorization to enter my premise. In asking one question the person heading up the work was very rude. Disturbed by this, I never sent them my key to do the work, and played phone tag to give myself time. In the interim I had other plumbers come by who gave estimates at ½ of their price ($2750 vs $1200).
I agreed to the $1200 quote on Sunday. To my dismay the other plumber asked my HOA president for a copy of the key and got it from him. (The HOA president is next door neighbors with the owner of the plumbing company). Now I found out that they did the work last week.
-Is it normal for a plumber to call someone else when they can’t reach you for access to your home?
-Can the HOA president grant the key (as it was a key for an emergency)
-Do I have any recourse?
It’s a beach home so I won’t be able to look at any work till Sunday.
I had a plumber come by for a quote. They sent me a proposal which I signed. The proposal was just a price quote to do work, not an authorization to enter my premise. In asking one question the person heading up the work was very rude. Disturbed by this, I never sent them my key to do the work, and played phone tag to give myself time. In the interim I had other plumbers come by who gave estimates at ½ of their price ($2750 vs $1200).
I agreed to the $1200 quote on Sunday. To my dismay the other plumber asked my HOA president for a copy of the key and got it from him. (The HOA president is next door neighbors with the owner of the plumbing company). Now I found out that they did the work last week.
-Is it normal for a plumber to call someone else when they can’t reach you for access to your home?
-Can the HOA president grant the key (as it was a key for an emergency)
-Do I have any recourse?
It’s a beach home so I won’t be able to look at any work till Sunday.