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Post Office Woes

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Junior Member
What is the name of your state? South Carolina

I wasn't sure where to post this...and I need help. A few weeks ago I ordered some baby chicks (as pets, this is a hobby of mine) from a hatchery and requested that they be shipped to a small country post office near my work (where I could get them quicker). Unfortunately, I was not notified when they shipped on Friday (14th) (as agreed upon) and they arrived on Saturday, January 15th. The post office was not able to contact me, as I was not at work, and gave my birds away to somebody else. I was frantic on Monday morning when I got the message, but of course they were closed for the holiday. I arrived Tuesday morning at opening, to be told that my package was given away. Their excuse was that the hatchery said that they would reship. I wasn't given any name or phone number, no way of redeeming what was mine. I am grateful that the birds are not dead - but even if they were - they were still addressed to me.

Several emails later, a representative with Consumer Affairs took my complaint and said it would be investigated. I hadn't heard back from her, so I emailed her yesterday (Wednesday) morning and said that I wanted my property...I offered to compensate the caregiver and said that they could leave the birds at the town feed store. What was the status of the investigation?

I still have not heard back, and I have emailed her again to tell her that if she does not respond back within 24 hours that I will be forced to pursue other avenues to obtain my property.

Is this not a federal offense? And if so, where do I go from here?

Any information you could give would be greatly appreciated!!


Senior Member
Just an idea, since you are dealing with a small country post office, try calling the company you ordered from and state you haven't received. Let them trace it to where they are. Chances are they use a bigger post office that will have rules and policies that must be followed and it may get you somewhere.

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