Powertrain Warranty coverage

[S_Bowen]

What is the name of your state (only U.S. law)? Oregon

I am currently arguing with a MINI dealership over the definition of the word "seep". Their tech found a "seep" coming from the input shaft on the transmission. I've asked them to repair it under the manufacturer's powertrain warranty, which is still in force. They say they are not required to fix it until it becomes a "leak". In my world, a seep is a leak and a leak is a seep; they should be required to repair it.

Is the law on my side in this instance?
What steps are required to force them to honor the warranty?

Thanx,
Sean B.

 

[The Occultist]

There is a difference, and, at its core, it is essentially based on how much of a mess it makes.

Trust me: the dealership wants to fix it because they will get paid by the manufacturer (guaranteed sale!); they will not begin repairs, however, until the condition has reached a point that they know they will get paid.

Regardless of what the warranty says and means, you cannot force any mechanic to perform work on your vehicle. If you have concerns about this warranty coverage, feel free to contact the manufacturer (or the underwriter of the warranty) to ask for more details. Arguing with the dealership will not help you, and you cannot sue them into forcing them to help you.