Proof of payment?

[irwinbdi]

What is the name of your state? Arizona

I made a payment to a pest control company in my town through my banks online bill pay service. The pest control company sent me another bill stating my bill is past due. I looked into the matter and found the pest control company did get paid and the bank sent me a copy of the cancelled check. The pest control company is demanding I prove that I paid the bill 'in person'. I feel this is unreasonable. Am I under any legal obligation to prove payment to this company? I believe they made an accounting mistake and now I am being forced to prove payment. I offered to email a copy of the cancelled check to the company but they refused acceptance. At this time I just don't feel I need to prove anything to them. Again, am I required legally to prove payment?

Thanks in advance for your assistanceWhat is the name of your state?

 

[divgradcurl]

Again, am I required legally to prove payment?

Not yet. But if you want to avoid the hassle of defending yourself in a small claims suit, or dealing with a collection agency, then you will want to do what it takes to clear up the misunderstanding.