P
pete9999
Guest
What is the name of your state? Florida
We are a small business - medical center. Our maintenance contracts for airconditioning including X free hours of labor. We had several service calls during the course of the life of the annual contract, however, did not receive any invoices until September 2003. The ones we received in Sept. were pertaining to service calls starting in August.
Now that the contract is coming up for renewal, the service provider has said that their office has made a mistake by not billing us for work done after May 2003.
All this time, we thought that we have not received bills because we had the X free labor hours. However, according to the service company our X hours were used by May, which they tell us now.
Are we liable to pay for the hours worked from May thru Aug. but not billed to us? Or for those hours that were billed to us late? It wasn't our fault that they did not bill us till now. Isn't the onus on the provider to bill on time?
Also, if they had billed us correctly on a monthly basis, we may not have done some of the repairs that we thought we're getting done within the "free" X hours.
We are a small business - medical center. Our maintenance contracts for airconditioning including X free hours of labor. We had several service calls during the course of the life of the annual contract, however, did not receive any invoices until September 2003. The ones we received in Sept. were pertaining to service calls starting in August.
Now that the contract is coming up for renewal, the service provider has said that their office has made a mistake by not billing us for work done after May 2003.
All this time, we thought that we have not received bills because we had the X free labor hours. However, according to the service company our X hours were used by May, which they tell us now.
Are we liable to pay for the hours worked from May thru Aug. but not billed to us? Or for those hours that were billed to us late? It wasn't our fault that they did not bill us till now. Isn't the onus on the provider to bill on time?
Also, if they had billed us correctly on a monthly basis, we may not have done some of the repairs that we thought we're getting done within the "free" X hours.
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