I thought I had posted this yesterday but it disappeared for some reason
Long story short, I sell products online that contain designs/artwork/etc. I'm very new to business so I'll admit that I completely misunderstood the law regarding images. For the longest time, I was told that I can use parts of someone elses image as long as it is modified greatly. Recently, I received a cease and desist letter from a music artist's lawyer stating that I didn't have permission to sell my product that contained his picture. They attached the webpage that contained the image. A graphic designer that I found on the internet made the design for me....he basically found an image of the artist, and added a lot of graphics to it.
In the letter, they ask how many units I've sold, how much money in total I received for them, and my source of where I got the item (or if I made the product myself). I responded to them through email letting them know that I removed the item and will no longer offer any similar items. I also mentioned that my images are made from graphic artists that I found online. I didn't answer their other questions regarding my sales, thinking they would be satisfied with me just removing the item from the internet. I was wrong...they responded stating, "We cannot accept your word that you didn't create the images yourself without any proof. We will need to know the number you sold, and all communication between you and the graphic designer including any invoices, money transfers, and emails."
I know things like this are a serious matter...but am I obligated to give them all communication between me and the designer? I definitely want to protect myself but I honestly don't want this person to get in trouble over the $70 I made on these 10 items that I sold over 2 years.
I'd truly appreciate any advice on how to handle this matter. If I had the money, I'd hire an attorney but it's unfortunately not an option right now.
Long story short, I sell products online that contain designs/artwork/etc. I'm very new to business so I'll admit that I completely misunderstood the law regarding images. For the longest time, I was told that I can use parts of someone elses image as long as it is modified greatly. Recently, I received a cease and desist letter from a music artist's lawyer stating that I didn't have permission to sell my product that contained his picture. They attached the webpage that contained the image. A graphic designer that I found on the internet made the design for me....he basically found an image of the artist, and added a lot of graphics to it.
In the letter, they ask how many units I've sold, how much money in total I received for them, and my source of where I got the item (or if I made the product myself). I responded to them through email letting them know that I removed the item and will no longer offer any similar items. I also mentioned that my images are made from graphic artists that I found online. I didn't answer their other questions regarding my sales, thinking they would be satisfied with me just removing the item from the internet. I was wrong...they responded stating, "We cannot accept your word that you didn't create the images yourself without any proof. We will need to know the number you sold, and all communication between you and the graphic designer including any invoices, money transfers, and emails."
I know things like this are a serious matter...but am I obligated to give them all communication between me and the designer? I definitely want to protect myself but I honestly don't want this person to get in trouble over the $70 I made on these 10 items that I sold over 2 years.
I'd truly appreciate any advice on how to handle this matter. If I had the money, I'd hire an attorney but it's unfortunately not an option right now.