Recording phone conversations?

[joeyb_05]

What is the name of your state? Florida

Does anyone no if it is legal to record phone conversations with debt collectors in the state of Florida?

 

[Ladynred]

FL is a 2-party state which means BOTH parties MUST agree. If you've got a nasty CA on the phone, tell them in advance that you are going to record the call. If they keep yapping, they're tacitly agreeing. Some will hang up, others will yell at you that you can't w/o their consent- which is true. If YOU hear a constant beep on the line when talking to them - meaning they ARE taping - and they don't ask YOUR permission to record, then turn on your own tape recorder.

In lieu of a tape recorder, keep a log of each phone call and write down everything that is said - its called 'memorializing' and its legal. Get a name (if you can) note the date and time, the company name and the subject of the call.

 

[TigerD]

You won't hear a constant beep from the CAs recorders. That would simply disrupt the flow of the call.

I told my collecters when someone says they are recording the call -- just hang up and refer the file to me. I'll place a call and talk to them. If they are trying to play games -- like trying to lead us into FDCPA violations -- I just send the file to legal and they get sued.

As a general rule people that claim to be recording their call aren't payers. It isn't worth my collector's time.

But you can bet most change their tune rather quick when legal tells them we will be filing suit if payment isn't received. The other simply choose to not believe that they are about to be sued.

DC

 

[Ladynred]

Disruption or not, Federal law requires the tone if there is no verbal notification:

The FCC requires that an individual notify other parties to a call before using a tape recorder in an interstate call. The rule requires that the individual either get consent from all parties before making the call, notify the participants at the beginning of the recording, or use a "beep tone" that is repeated regularly throughout the call.

 

[snostar]

Disruption or not, Federal law requires the tone if there is no verbal notification:

Can you please provide reference to this Federal law, I haven't heard of it prior to your post.

 

[TigerD]

Disruption or not, Federal law requires the tone if there is no verbal notification:

But Lady, that's why always tell people the call may be recorded.

DC

PS A great resource for this subject is: http://www.rcfp.org/taping/

 

[Ladynred]

Yes, I agree.. and if you get that recording or someone tells you that, then the debtor should be safe in recording on their end too - you know damn well that CA's record calls.

 

[TigerD]

Yes, I agree.. and if you get that recording or someone tells you that, then the debtor should be safe in recording on their end too - you know damn well that CA's record calls.

Actually, we only record something like 1 in 20 -- but the collectors don't know which calls are being recorded. However, we have a client that records and or monitors every call.

DC


PS: I will be leaving my job at the end of the month. My wife and I are going on vacation for the first two weeks of Feb and then I am totally self-employed.

 

[stilen621]

recorded phone calls

Is it illegal to record phone calls in North Carolina ? I tried to do a search on this to no avail. Thank you in advance.

Heck, sorry people, I thought I was posting this in a different area, my appologies

 

[Debt Guy]

check this link

http://www.rcfp.org/taping/